Customer Experience Specialist

2 months ago


Slough, United Kingdom Asset Plus Financial Ltd Full time

**Customer Experience Specialist**

**JOB SPECIFICATION**
- Contacting existing database
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings.
- You will need to have a ‘can do’ attitude to generate new leads for the adviser team.

**PERSON SPECIFICATION**
- Excellent interpersonal and active listening skills
- Clear communication skills and a strong command of the English language
- Strong attention to detail
- Working knowledge of Microsoft Office particularly Excel spreadsheets
- Ability to work well in a team
- Multitasking skills and good organizational abilities
- A good work ethic who can work under pressure in a busy and challenging environment.
- Experience of building rapport and interacting with clients effectively.

Hours - 9:30-6 Mon-Thursday & 9:30-5:30 Friday.

Holidays 20 days + Bank Holidays

Company Pension Scheme inc.

Salary - TBC

**Salary**: £16,151.44-£33,278.02 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 07/08/2023



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