Regulatory Officer 2

3 weeks ago


Sheffield, United Kingdom Environment Agency Full time

Number of jobs available- 3
- Region- Yorkshire and the Humber
- City/Town- Sheffield
- Building/Site- Quadrant Two
- Grade- Staff Grade 3
- Post Type- Permanent
- Working Pattern- Full Time
- Role Type- Other
- Salary Minimum- £25,042
- Job description- We’re looking for enthusiastic and proactive individuals with a good work ethic to join Producer Responsibility Regulatory Services (PRRS). PRRS is part of Waste Regime Operational Services (WROS).
You will be part of a team delivering regulatory activities under the Batteries, Waste Electrical & Electronic Equipment (WEEE) and Packaging regimes.
The activities we deliver are varied, many with conflicting deadlines, so time management skills are essential.
You will:

- Be accountable for meeting internal and statutory deadlines, whilst providing a value for money service.
- Be flexible and expected to work across different waste streams and activities.
- Communicate regularly with internal and external customers, answering technical queries and finding solutions to problems.
- Use data and information to make evidence-based decisions and employ good record management skills to access, save and share documentation in line with data protection guidelines.
- Undertake audits on producer compliance schemes.

Responding to incidents is a central part of what we do. You may be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment, full training and alternative working arrangements will be available to support you with your incident role.
- The team- Through environmental regulation, we divert several million tonnes of waste from landfill by supporting industry, business and public bodies to take responsibility for waste produced, imported, sold and used.
To ensure the UK complies with targets we:

Issue advice and guidance.
Register producer and compliance scheme obligations.
Determine whether waste operators can issue evidence of recovery/recycling.
Risk profile and compliance monitor our customers.
Investigate, pursue and prosecute offenders through either criminal or enforcement undertakings/civil sanctions.
- Experience/skills required- We need individuals able to demonstrate the following:

- Excellent customer service skills, both internal and external.
- Excellent communication skills, both written and verbal with the ability to embrace new technology to encourage virtual communication, including challenging conversations with customers.
- Flexible and adaptable to change.
- Ability to support the collection, assessment, reporting and saving of complex data in line with internal guidelines.
- Experience of working with Microsoft packages is essential (Word, Excel and Teams)..
- Excellent time management, and interpersonal skills.
- Working co-operatively as part of a team to achieve common goals.
- Organisation and planning skills to deliver multiple work activities with varying deadlines.
- Experience of working with customers to achieve compliance with regulatory requirements is desirable but not essential.
- Contact and additional information- Our teams currently work flexibly between home and our main offices. The PRRS team is based in Sheffield and regular travel to the Sheffield office will be required. Occasional travel to other national locations will also be needed as part of this role.


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