Casual Coordinator

6 months ago


Birmingham, United Kingdom The NEC Group Full time

As a division of The NEC Group, Amadeus has been providing award winning catering to four world-class venues for the last 35 years. We are proud to be the sole caterer at The ICC, The Utilita Arena, The NEC and the Resort World Arena.

The position of
**Casual Coordinator** is based primarily at
** The Utilita Arena**, the main responsibility of this role is to provide appropriately timed and skilled staff into our many shows, concerts, and events for The Utilita Arena.

Examples of the work you will be undertaking on a daily basis include:

- The staffing of all events within the Arenas ensuring that the calibre of the people you deploy best represent the Amadeus and The NEC Group
- Being the first line contact for all variably paid employees and workers
- Reacting to and implementing solutions regarding cancellations, shortfalls and changing business levels
- Working with the operational managers to ensure that the service we deliver to our customers is to the highest standard
The flexibility and willingness to support Deployment Co-ordinators at our other venues is essential.

Due to the nature of our businesses and the role you will be required to work evenings, weekends and possibly early mornings
- Be proficient in I.T packages including Microsoft Office. Knowledge of workforce scheduling systems would be beneficial
- Be an excellent verbal and written communicator
- Be able to multitask with the ability to work on numerous projects at any given time, delivering all in a timely manner to a standard with excellent attention to detail
- Proactively seek solutions to issues that may arise
- Be customer focused
- Be experienced in high volume deployment
- Self-motivated and able to work well as a team

If this position excites you, and you feel that you are committed, loyal and ready for a new and exciting challenge and are able to adopt a flexible working pattern, then we want to hear from you.

**What we offer**:

- Holiday is accrued at 12.07% of hours worked
- Free Onsite parking
- Free lunch when office based
- Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan
- We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
- Great Learning and Development
- Employee Assistance Programme
- Exclusive Discounts and many more great benefits

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.



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