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Learning and Teaching Administrator

4 months ago

Stirling, United Kingdom University of Stirling Full time

**Post Details** HR WILL COMPLETE PRIOR TO ADVERT**

Full time/Part time
Open ended/Fixed term for XXX, _if cover maternity leave add: "_**_from_**_ _XXX_ _**_upto_**_ _**_XXX_ _**_or until the substantive post holder returns_**_"_

Interviews are expected to take place on XXX
- IF_ _GRADES 1,2 OR 3:_ The University will pay a supplement per annum pro rata to spine point 4, 5, 6, 7 and 8, with effect from 1st February 2023, to align with the Real Living Wage (RLW) which equates to £21,400 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates.

There is an expectation that work will be undertaken in the UK.
- IF PROFESSIONAL SERVICES:_

For the purposes of sponsorship, this is a role under SOC code XXX.
- IF NOT ELIGIBLE FOR SPONSORSHIP:_

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

**The Post**
You will be based within the Faculty of Social Sciences as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.

You will act as a first point of contact for staff and students, deliver a range of tasks relating to the administration of academic programmes and other Faculty activities, support the student experience, and assist academic staff, students and professional service colleagues.

You will demonstrate strong communication, organisational and administrative skills and support the day-to-day running of a busy office. An interest in supporting the student community is essential, as is the ability to work flexibly as part of a team and to prioritise responsibilities within a busy working environment.

You will work closely with colleagues across the Faculty as well as others within central professional services teams including Student Administration, Academic Registry, and Student Support Services.

**Description of Duties**
See attached job description for details - text amount too large

**Essential Criteria** Qualifications**
- Educated to a minimum of HNC/HND level, or equivalent professional experience.

**Knowledge & Experience**
- Proven experience working in a busy, customer focused administrative environment.

**Skills & Attributes**
- Strong organisational and time management skills and ability to prioritise a range of tasks in a fast-paced environment, while maintaining high standards of quality and accuracy.
- Creative and positive attitude with a commitment to providing a high-quality service.
- Ability to work as part of a team and also independently using initiative.
- Strong written and oral communication skills and ability to communicate effectively with individuals from a wide range of backgrounds and cultures.
- Demonstrable ability to identify problems and propose solutions.
- Ability to foster good relationships, using tact and diplomacy when required.

**Desirable Criteria** Knowledge & Experience**
- Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle and experience.
- Knowledge of data protection and equality legislation and an appreciation of the potential impact of this legislation on the duties of the role.
- Experience of preparing agendas, writing minutes and taking follow up action.
- Experience of taking part in continuous improvement projects.

**Skills & Attributes**
- Highly developed IT skills including knowledge and experience of the Microsoft Office suite, in particular highly developed Excel skills.

**About Us**
Not sure if this info is required yet as there was no SACS option to choose from the Faculty drop down menu:
Part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the five faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.

**The University**
The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe - addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society - and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgra