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Sales Support Executive
4 months ago
Sales Support Executive, Permanent, Basingstoke, Competitive Salary Plus Excellent Benefits
Sales Support Executive
Sales Support Executive, Permanent, Basingstoke, Competitive Salary Plus Excellent Benefits
Your new company
You will be joining a highly professional and well respected business who lead their market sector and have a global footprint.
Your new role
You will be joining a highly stable and engaging team who work to common goals and objectives. Your role will be a very varied role with no two days the same. Duties will include;
- Order date management to drive demand and trigger production
- Arranging proforma invoices for advance payment customer
- Ship orders using system generated documents
- Invoice customers based on incoterms in customer contract
- Credit customer invoices for a variety of reasons when required
- Organise road, rail, air and sea freight shipments around the world, with knowledge of international shipping and customs legislation, and incoterms
- Proactively manage customer orders, and freight requirements, with profit driven mindset
- Work with the planning team to manage customer expectations regarding delivery schedules
- Collaborate with Sales Managers to ensure customer experience is at a world class level
- Work alongside Sales Managers to strengthen and maintain commercial relationships, with the aim of improving revenue and profitability
- Be responsible for actively assisting the credit control team with order management, working with customers' letters of credit and credit limits
- Manage a daily order report that is distributed company-wide to board level directors
- Be equipped to create reports and collate commercial information, such as sales volumes, stock availability, forecasts and production plans
- Provide support in setting up tenders and new customers
- Provide world class customer service to a global customer base
- Demonstrate a take charge attitude towards any foreseeable delays or service impact-able possibilities, be comfortable escalating through appropriate channels when necessary
What you'll need to succeed
Our client is seeking to hire a highly experienced and talented sales support executive who will be joining the business during an exciting period of growth. The successful applicant will need to demonstrate an ability to work with mínimal supervision, an abilityto manage a varied workload, and meet deadlines through sound personal planning, an ability to learn moderately complex tools/systems to meet objectives and deliver world class service, an ability to clearly communicate with various departments around thecompany and worldwide stakeholders, demonstrates a sense of urgency when managing priorities, an ability to grasp new concepts quickly and integrate them into their work to deliver world class customer experience, an ability to communicate in a warm and helpfulmanner while establishing credibility and rapport, an ability to develop ways of compiling information in order to aide sales and other departments in increasing profitability.
What you'll get in return
Sales Support Executive, Permanent, Basingstoke, Competitive Salary Plus Excellent Benefits
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
