Engagement & Communications Lead
2 weeks ago
**Who are Diligenta?**
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
**The Opportunity**:
£50,000 - £55,000 + Bonus
**You'll be**
- Developing an annual communications and engagement plan and calendar which supports objectives and improves colleague retention for the account.
- Delivering all elements of the communication and engagement plan
- Working closely with the Account Lead and wider business leadership team with the delivery of their communications activity and designing of the communications strategy
- Delivering communications on change activity when required
- Driving participation and engagement with communications and engagement activities
- Ensuring the look and feel of communication channels are consistent with the company wide approach with an engaging tone of voice
- Experience in an internal communications or employee engagement role
- Experience designing and delivering communications to a 500+ audience
- Excellent communication skills, both written and verbal
- Strong copywriting skills
- Ability to develop relationships at all levels
- Good project management skills
- Strong influencing skills
- Ideally, experience designing and delivering internal communications to multiple sites
- Ideally (non-essential) have experience working in a regulated environment like financial services
**The Perks**
- 25 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Develop your career through a wider global organisation of the TCS family
Job Reference: DGENTA01289
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