Receptionist Bank

6 months ago

Carlisle, United Kingdom NTW Solutions Full time

Here at NTW Solutions we are looking for people who can join us to help provide the important support services that we deliver to our partner NHS organisation. You would join our team of bank staff, which means you would be working as and when you were needed, so it could fit around other things you do. However, you would need to be flexible as it could involve working any day of the year in the morning, afternoon, or evening and across weekends and bank holidays too.

You will join a brilliant team and will be carrying out Receptionist duties. The work is varied and interesting but what you are doing is very important so you will need to work to a high standard.

The main duties of the role will include;
- To provide a pro-active, effective and efficient comprehensive receptionist/admin service ensuring high quality and timely communications.
- To greet patient’s staff and visitors who come to the reception desk and provide information and assistance where appropriate
- To arrange taxi transport via online booking system for wards and departments in the South sector of the Trust.
- Dealing with patients and members of the public both face to face and over the telephone who are distressed or agitated.
- Use of the Oracle system for processing orders/invoices

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Please find attached job description for full details.

**Pay**: Band A (£12 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

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