Export Customer Planner

We have an exciting opportunity for an Export Customer Supply Planner to join our team, on a 12-18 month secondment, responsible for delivering great customer service and operational excellence through effective planning and problem resolution, to maximiser availability by understanding customers’ needs. The Customer Supply Planner will identify opportunities to improve delivery efficiency and cost savings by working with our customers to plan short term demand and ensure stock is supplied right first time.

In this role, you will:

- Manage the complete order management process including order processing, distributor liaison, dispatch notification and customer relationships
- Deliver and maintain KPI’s
- Liaise with Demand planning, Warehouse and Production planning teams to maximise sales without impacting future availability and cause service risks
- Reduce the number of slow moving and obsolete sku’s and clear aged stock
- Proactively resolve all issues which arise from order processing through to dispatch to minimise impact to distributors and stakeholders
- Identify issues in demand and supply imbalances and mitigate short term risks, implementing agreed strategies to ensure the best outcomes across all markets
- Lead international complaints and investigation process and identify opportunities to advance and formulate action plans to improve operation efficiency
- Identify opportunities to deliver Continuous Improvement and ‘Raise the bar’, via individual workstreams and projects.

**Requirements**:

- You will ideally have previous experience in a similar role, gained within a retail and/or manufacturing FMCG Supply Chain environment,
- Strong internal and external communication and relationship building, and the ability to influence and manage stakeholders at all levels of business in commercially sensitive situations.
- Prioritisation and organisation skills
- You will be a self-motivated individual with excellent organisational skills, a can-do attitude, robust analytical and numeracy skills, and attention to detail.
- You will also have strong MS Office skills, particularly with MS Excel.

**Benefits**

The opportunities for personal development and progression are only limited by what you want to do. You will be working for a company that provides the kind of stimulating learning environment that generates innovation and professional development.

When in the office, you’ll find as much Weetabix, Alpen, Weetos and Ready brek as you could possibly eat There’s also a comprehensive flexible benefits package including all the good stuff you’d expect; pension, private medical insurance, life assurance etc.

Our differences make The Weetabix Difference. We have a brilliant people culture at the Weetabix Food Company, we believe that our people can do their best work when they can be themselves. We value diversity, as it sparks creativity, innovation, and ultimately better business performance. We recruit and develop people who are best suited to the requirements of the role on offer. Our talent and succession programmes are grounded in ensuring that everyone has an equal opportunity to succeed, and people are supported to fulfil their unique potential. By joining our team, you will be part of helping ensure we continue our ‘Inclusion without Exception’ journey and help make The Weetabix Difference.

**Closing date 4th January 2023**

**Please note we will not be offering sponsorship for this role.