Endoscopy Waiting List Supervisor

2 months ago

Andover, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

The ACDC is coming to Andover Not the band, something much more exciting - an investment of nearly £5million into Andover War Memorial Hospital.

Works are underway to create the Andover Community Diagnostic Centre, which will see improved community access to diagnostic endoscopy services, imaging services providing expanded access to endoscopy, Xray, CT and ultrasound, and introducing new services including MRI.

This means that patients will have greater access to vital services all whilst staying closer to home - speeding up early diagnosis and reducing waiting times.

Therefore an exciting opportunity has arisen to join our friendly and supportive team in Endoscopy at Andover War Memorial Hospital (AWMH).

To be responsible for updating, maintaining, and monitoring of PTL (Primary Target List) in line with Trust waiting list policy. To supervise the waiting list and administration team for the booking process and providing administrative support to the Endoscopy Unit. To take responsibility for the co-ordination and organisation this will lead to good booking practice of the procedure lists. To ensure that appointments and patient information are sent out to patients in a timely manner in accordance with departmental protocols and Trust and National Waiting List Targets.
- Responsible for the maintaining accurate diary systems from the Endoscopy timetable ensuring Consultant/Doctors annual and study leave information is accurately recorded, to ensure the smooth running of the service
- Recording, maintaining, and updating waiting list information on patient centre within agreed timescales, so that the PTL data is accurate at all times
- Co-ordinate the tasks for negotiating and agreeing procedure dates with patients, sending out confirmation letters or other appropriate correspondence and patient information within the booking system
- Responsible for re-booking of all patients who have been cancelled for clinical/non-clinical reasons with agreed performance target deadlines
- Monitoring, managing, and validating Active and Deferred waiting lists, initiating appropriate action to address problems which arise to ensure patients do not breach maximum waiting times and ensuring patient are given reasonable notice and choice of the date for their procedure
- Liaising with medical and nursing staff if necessary to ensure efficient utilisation of rooms by ensuring the lists are filled accordingly to department instructions checking appropriate case mix of patients

The Trust employs around 5,000 staff and has a turnover of over £323 million a year. There are over 18,000 public and staff members. As a Foundation Trust it as directly accountable to its members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

**The post holder will uphold the Trusts core values**:
Compassioncaring about our patients and our staff

Accountableand responsible, always improving

Respectfor all colleagues, patients and their families

Encouragingand challenging each other to always do our best

For further information about this role please see the Job Description document attached.

If you have any further queries, please do not hesitate to contact Bola Awe on 01256 312750 Ext: 47430

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