Credit Control Customer Service

3 months ago


Belfast, United Kingdom VANRATH Full time

VANRATH are assisting a multinational law firm with the recruitment of a **Customer Service - Credit Control, **who will deal with the firm's clients. This is a fantastic opportunity for an individual to develop and progress within a global organisation that places immense value on their staff.

**This is a Permanent Full-Time Position.**

**Hybrid** working role - Mixture of home working and working in **Belfast City Centre** office - Monday - Friday (9.00am - 5.00pm) - (2-3 days in office & 3-2 days at Home)

**Salary**

£24,000- £27,000 + fantastic benefit package (market leading) + development and progression opportunities

**Responsibilities**:
The Customer Service - Credit Control will be responsible for collecting payments in accordance with agreed terms from clients in a cordial and courteous manner; work closely with Partners and staff in offices to ensure that collections activities are coordinated and escalated as necessary.
- Liaise with In-Market Finance staff, partners, management and other staff as appropriate to ensure that all receivables are followed up in a timely manner in accordance with the Firm's standardized best practice, including discussing current and future issues that may delay or prevent payment of invoices
- Minimize risks surrounding long outstanding debts with the aim of avoiding write-downs, write-offs and bad debts
- Liaise with Client Support teams responsible for Global Key Client relationships and provide support for any collection matters
- Carry out approved credit adjustments, write-downs and write-offs
- Liaise with the cash management team with regard to the allocation of cash against invoices and outstanding suspense receipts
- Produce and publish all standard and ad-hoc collections reports, and ensure all interested parties are kept up to date with relevant and timely collections information

**Ideal Person**:

- Experience in similar role
- Financial customer service background or credit control experience
- Proficient with Microsoft Excel
- Ability to build strong relationships
- INDJG_

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Gym membership
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Have you got any Credit Control experience? If so, please detail:
Work Location: Hybrid remote in Belfast

Reference ID: CCC-VRATH


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