Night Porter

**Night Porter - Stanbrook Abbey Hotel, Worcester**

Are you looking for night work? Do you live locally to Stanbrook Abbey Hotel in Worcester, or are looking for live in accommodation?

We have an opportunity for a Full Time Night Porter to join our Hotel team at Stanbrook Abbey Hotel. As a Night porter you will work alongside another colleague every night to look after our guests and the Hotel providing high standards of service and hospitality.

As a Night porter you will give a warm welcome to any guests arriving late, getting to know what someone needs before they even know it themselves, leaving them impressed, reassured, and most importantly, feeling at home. It doesn’t matter if they’re first time visitors or returning guests, you’ll charm them from the initial welcome to the “Good Night or Have a safe journey” with your impeccable standards of service.

Ensuring safety and security is a main priority for our Night Porters but they are also expert all-rounders helping to fulfil many different roles whilst they are on shift, such as working on the bar, cleaning and sanitising public areas in the Hotel, setting up conference rooms and delivering room service food orders. If you enjoy being busy whilst most other people are sleeping then we would welcome you to apply.

This is a full time role that involves working from 10.45pm to 7.15am five days per week to include weekends on a rota basis.

**What’s in it for you**:

- Competitive hourly pay plus a share of the Hotel service charge to boost your earnings every month
- Meals provided on shift or a cooked breakfast after your shift
- Optional live in accommodation charged at £60.90 per week, all inclusive of meals and bills.
- 28 days holiday rising to 33 days with service - we think it’s fair to value loyalty.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS 25% discount of all food & drink. Yes, it’s as good as it sounds
- Annual loyalty awards (like afternoon teas and overnight stays)
- Working in stunning surroundings and in a Hotel property packed with history and character
- Free parking on site
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
- Pension & Life assurance scheme
**About you**:

- You’ll enjoy working nights and will have experience of working these hours
- You’ll be someone who remains calm under pressure and is able to take any challenges in your stride
- You’ll enjoy making guests feel welcome and at home, and will develop a thorough knowledge of our of hotel products and services
- You’ll have previous experience working in hotels or in a Night Porter role
- You’ll be excellent at building a rapport with new and returning guests
- You’ll take pride in your appearance, as the face of Hand Picked Hotels
- Most of all, you’ll have a friendly, welcoming and genuine manner
**About us**:
**Stanbrook Abbey Hotel **is a luxury Hotel in Worcester with 70 bedrooms, a fine dining restaurant and a variety of public areas and function spaces for our guests to enjoy. It is popular with our guests for leisure stays, afternoon tea and weddings,

**Hand Picked Hotels** is a private collection of 21 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked