Senior Service Advisor

3 weeks ago

Grangemouth, United Kingdom Pendragon Full time

**Senior Service Advisor (fixed-term 12 month contract)**

**Evans Haslshaw Vauxhall Falkirk**

**Salary of £24,462 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines

We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry. Alongside that, we have fantastic benefits including 22 days holiday and a wide variety of discounts.

  • Service Advisor

    1 month ago

    Grangemouth, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Falkirk** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Customer Service Advisor

    4 days ago

    Grangemouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...

  • Customer Service Advisor

    3 days ago

    Grangemouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...

  • Senior Human Resources Advisor

    5 days ago

    Grangemouth, Falkirk, United Kingdom Worden Green Recruitment Full time

    Are you a HR professional looking for a truly diverse and operational HR role? Do you thrive in a fast paced, varied, and changing environment? Are you comfortable working within multiple disciplines?All potential applicants are encouraged to scroll through and read the complete job description before applying.This Senior Advisor opportunity will report...

  • Customer service advisor

    2 weeks ago

    Grangemouth, United Kingdom Pendragon Plc Full time

    Customer Service Advisor Location: Vauxhall Falkirk (Monday- Friday) A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's...

  • Customer Service Advisor

    13 hours ago

    Grangemouth, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Vauxhall Falkirk (Monday- Friday) A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's...

  • Customer Service Advisor

    2 weeks ago

    Grangemouth, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Vauxhall Falkirk (Monday- Friday) A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's...

  • Customer Service Advisor

    10 hours ago

    Grangemouth, United Kingdom Parent TEST TJ Company 1 Full time

    Customer Service AdvisorLocation: Vauxhall Falkirk (Monday- Friday)A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.Are you a confident customer service superstar who's...

  • Service Advisor

    3 days ago

    Grangemouth, United Kingdom Cazoo Full time

    **Job Summary**: - **Salary**: £24,000 - 28,000 - **Location**:Glensburgh Road, Falkirk, FK3 8XJ - **Hours**:40 Hours p/week - 5 days out of 7 MON - SUN *ROTA The successful person will be a pivotal member of the service team, who bridges the gap between the workshop and the customer, as well as actively supporting the Service Manager in organising and...

  • Customer Service Advisor

    2 weeks ago

    Grangemouth, Falkirk, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Vauxhall Falkirk (Monday- Friday) A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar...

  • HR Advisor

    1 month ago

    Grangemouth, United Kingdom MK Recruit Full time

    A newly created role for a confident HR Advisor to join our Grangemouth based client! This role would suit an Officer or Advisor who is looking for a varied role where you can confidently deliver a proactive HR service across the business. We are seeking a CIPD qualified, detail-driven, proactive, engaging, and knowledgeable HR Advisor who has a passion...

  • Parts Advisor

    40 minutes ago

    Grangemouth, United Kingdom Arnold Clark Full time

    **We offer our Parts Advisors**: - £25,740 with up to £37,000 OTE, made up of a competitive hourly rate, plus salary bonuses - 33 days’ annual leave, rising to 40 with long service - Flexible hours - On-site and off-site training through our Parts Academy - Private healthcare and sick pay cover - Maternity and paternity packages **Hours** Monday -...

  • Customer Service Advisor

    6 hours ago

    Grangemouth, Scotland, United Kingdom Pendragon PLC Full time

    Customer Service AdvisorNot sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Location: Vauxhall Falkirk (Monday- Friday)A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays,...

  • Customer Service Advisor

    2 weeks ago

    Grangemouth, Falkirk, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Vauxhall Falkirk (Monday- Friday) A basic salary of £26,000 with bonus of £4,000, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar...

  • Apprentice Hseq Advisor

    1 month ago

    Grangemouth, United Kingdom Bilfinger Full time

    **Apprentice HSEQ Advisor - North** Location: Grangemouth Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of...

  • Hse Advisor

    2 weeks ago

    Grangemouth, United Kingdom Integrate Engineering Resources Ltd Full time

    **Discipline**: HSE Advisor **Location**: Grangemouth **PAYE Direct Rate**: £280-300/day inc Hol Pay **Hours**: 0800-1700, Monday-Friday **Contract**: 6 Months **The Company**: Our client is a leading construction/maintenance organisation operating throughout the UK and Europe, providing specialist mechanical installation services to major projects...

  • Hse Advisor

    2 weeks ago

    Grangemouth, United Kingdom Integrate Engineering Resources Ltd Full time

    Discipline: HSE Advisor Location: Grangemouth PAYE Direct rate per day: £300 per day Hours: 0800 - 1700 - Monday to Friday only Contract: 3 Months About us: Integrate Engineering Resources Ltd provides a dedicated recruitment service to the Engineering Construction sector. Our specialist recruitment activities range across all areas and include the...

  • Hse Advisor

    1 day ago

    Grangemouth, United Kingdom Petroineos Full time

    **HSE Advisor, Permanent, Grangemouth** Petroineos Refining: OUR CHALLENGES ARE YOUR OPPORTUNITIES. Petroineos Refining and Trading is one of the largest independent refiners trading in Europe. We are seeking a HSE Advisor to join our HSE Team at our Grangemouth site. The post holder will provide support, advice and expertise on health, safety and...

  • Occupational Health Advisor

    5 days ago

    Grangemouth, United Kingdom MCL Resourcing Full time

    Location: Grangemouth Salary: To be Confirmed (TBC) Contract Type: Permanent Hours: Part Time (16 hours) About Us At MCL Medics, we are at the forefront of Occupational Health and Wellbeing services in the UK. Our commitment extends beyond excellence in service, we are dedicated to supporting the health and wellbeing journey of every individual in our...

  • Occupational Health Advisor

    4 days ago

    Grangemouth, United Kingdom MCL Resourcing Full time

    Location: GrangemouthSalary: To be Confirmed (TBC)Contract Type: PermanentHours: Part Time (16 hours)About UsAt MCL Medics, we are at the forefront of Occupational Health and Wellbeing services in the UK. Our commitment extends beyond excellence in service, we are dedicated to supporting the health and wellbeing journey of every individual in our care. We...