Customer Relations Lead

1 month ago


Hailsham, United Kingdom Pharmakia Group Full time

Position**:Customer Relations Lead for Care Homes**, Sussex, United Kingdom.

**Salary**: £40,000 per annum plus benefits.

**Elevating Resident Experience: Customer Relations Lead for Care Homes**

Are you a dynamic and people-oriented professional with a passion for enhancing resident satisfaction? This is your opportunity to become a Customer Relations Lead for Care Homes, playing a pivotal role in ensuring exceptional experiences for residents and their families.

**Key Responsibilities**:

- **Resident Engagement**: Foster positive relationships with residents and families.
- **Communication**: Address inquiries, concerns, and feedback with empathy and efficiency.
- **Enhancing Experience**: Collaborate to create engaging and fulfilling resident activities.
- **Problem Resolution**: Provide effective solutions to challenges and issues.
- **Feedback Collection**: Gather valuable feedback to continuously improve services.
- **Quality Assurance**: Ensure residents' needs and preferences are met.

**Qualifications and Experience**:

- **Customer Service Excellence**: Showcase exceptional interpersonal and communication skills.
- **Empathy**: Exhibit empathy and understanding in interactions with residents and families.
- **Leadership**: Lead and inspire care teams to deliver exceptional service.
- **Collaboration**: Work harmoniously with staff across all levels of the care home.
- **Problem-Solving**: Analyze situations and provide timely and effective resolutions.
- **Adaptability**: Thrive in a dynamic care home environment.

Job Code: Job 2 - 10002

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Job 2 - 10002



  • Hailsham, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role: Customer Service Administrator** **Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.** AJM Healthcare is a leading provider of wheelchair & community equipment...

  • Customer Advisor

    2 days ago


    Hailsham, United Kingdom Boots Full time

    Job Reference: 199095BR Hailsham, Vacarage Field Permanent Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...


  • Hailsham, United Kingdom TribePost Full time

    Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment!We are Vacgen, we are recruiting and we want you!Since 1964, we have been the name on everyone’s lips when they think about high quality ultra-high vacuum products and services.As pioneers in...

  • Fibre Delivery Lead

    1 month ago


    Hailsham, United Kingdom Carbon60 Global Full time

    **Job Description: Fibre Delivery Lead** **Location: East Sussex** The Fibre Delivery Lead (FDL) will support the Area Project Manager in the Delivery of the project under their control. The duties include, HS&E, Logistics, build progress reporting, risk management and supporting work teams in the field. The FDL will be a key member of Fibrelay's Delivery...


  • Hailsham, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Is patient safety always at the forefront of your mind? Are you excited at the prospect of leading the reduction in the use of restrictive practices and levels of violence and aggression across the Trust? If so, our Band 8a Reducing Restrictive Practices role may be just the one for you... We are seeking a self-motivated, dynamic and forward-thinking,...


  • Hailsham, United Kingdom BMW Group Retail Full time

    Group1 Hailsham is looking for a Customer Service Advisor - BMW Product Genius. **Your role** You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Product Genius position involves: - Maintaining in-depth, specialist knowledge of the BMW and MINI products - Aim to create a new retail...


  • Hailsham, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** Customer Service Advisor - BMW Product Genius Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our hugely successful BMW Dealership in Hailsham is looking to recruit a...


  • Hailsham, United Kingdom First Recruitment Services Full time

    If you are tenacious and driven by commission as a Business Development Manager and can offer a professional consultative service to new customers, this B2B Business Development Manager role could be your new step. You may be a Key Account Manager or a fantastic Customer Service Representative looking for a new career move to a sales role as Business...


  • Hailsham, United Kingdom First Recruitment Services Full time

    If you are tenacious and driven by commission as a Business Development Manager and can offer a professional consultative service to new customers, this B2B Business Development Manager role could be your new step. You may be a Key Account Manager or a fantastic Customer Service Representative looking for a new career move to a sales role as Business...

  • Quality Manager

    1 month ago


    Hailsham, United Kingdom Hollis Personnel Ltd Full time

    **Reporting to the Operations Director, the main purpose of this role will be**: - Responsible for leading and co-ordinating internal and external Continuous Improvement activities including Non-Conformances and Customer Complaints/Returns. - Ensuring a consistent/detailed approach using Root Cause Analysis and ProblemSolving Tools such as 8D or 5Whys. -...

  • Production Planner

    1 month ago


    Hailsham, United Kingdom Reed Procurement & Supply Chain Full time

    **Job Title: Production Planner** **Salary £30k - £36k** **Location - West Sussex** **A exciting opportunity has become available at a leading Engineering company which this year is looking to expand to keep up with demand.** **JOB PURPOSE** - To provide a forward-looking planning function for all products that: - Maximises our Shipping Performance and...

  • Sales Engineer

    1 month ago


    Hailsham, United Kingdom First Recruitment Services Limited Full time

    **START APRIL 2023** Pay Rate: Competitive DOE Hours: 37 hours per week (flexitime) Duration: Permanent Must have own transport due to location A brand new position has been created for an experienced Sales Engineer to join my client's growing team of sales people. Duties of the Sales Engineer will include: - Identifying new customers through research...

  • Packaging Technician

    4 weeks ago


    Hailsham, United Kingdom First Recruitment Services Limited Full time

    **START ASAP** Pay Rate: Competitive DOE Hours: 39 hours per week (flexitime) Duration: Permanent Must have own transport due to location The main purpose of this role will be: - To clean, visually inspect, package and label products and parts - To Identify and report any faults found - Working to meet deadlines for internal and external...


  • Hailsham, United Kingdom Bader College Full time

    **About us** Bader College, located at historic Herstmonceux Castle, East Sussex, is the overseas campus of Queen’s University, Canada. The campus occupies a 600-acre estate, including a range of academic, residential, and recreational facilities.  Our dedicated faculty and staff provide exceptional academic programming for undergraduate and...


  • Hailsham, United Kingdom First Recruitment Services Limited Full time

    **START ASAP** Pay Rate: Competitive DOE Hours: 37 hours per week Duration: Permanent Must have own transport due to remote location What are these? 5S/6S, flowcharts, VSM, Kaizen, Pareto, QCPC, SPC, AQL, F MEA, 8D, Cause & Effect, Ishikawa, 5 whys, CMM, Faro Arm. If you know and have experience in these skills and qualifications, a Junior Quality...


  • Hailsham, United Kingdom First Recruitment Services Limited Full time

    **START ASAP** Pay Rate: Competitive DOE Hours: 37 hours per week Duration: Temp to Perm Benefits: Flexible working Trouble-shooter, meticulous planner, BA Hons Degree, available straight away? My client is looking for people like you to join its growing team of Engineering Manufacturers at its Global Head Quarters. Great opportunity for anyone with at...


  • Hailsham, United Kingdom First Recruitment Services Limited Full time

    **IMMEDIATE START** Pay Rate: Competitive DOE Hours: 37 hours per week Duration: Temp to Perm A fantastic opportunity to break into the work of Buying is on offer for Graduates to join one of the world's leading engineering manufacturers at its UK Head Quarters. This Temp to Perm role will revolve around improvements in: - Reducing quality defects of...

  • Account Manager

    1 day ago


    Hailsham, United Kingdom First Recruitment Services Full time

    Are you a motivated self-starter who can build good strong last relationships as an Account Manager? You’ll be following in the footsteps of the existing Account Manager who is the first port of call for educational establishments who have hygiene supply contracts with my client. You’ll be used to dealing with buyers at all levels and be their go-to...

  • Account Manager

    20 hours ago


    Hailsham, United Kingdom First Recruitment Services Full time

    Are you a motivated self-starter who can build good strong last relationships as an Account Manager? You’ll be following in the footsteps of the existing Account Manager who is the first port of call for educational establishments who have hygiene supply contracts with my client. You’ll be used to dealing with buyers at all levels and be their go-to...


  • Hailsham, United Kingdom Phoenix Scientific Industries Full time

    Technical Sales Manager PSI supply specialist equipment designed and manufactured in-house for the Advanced Materials industry, our technology is sold throughout the world and offers customers research or production scale machine to process feedstock material into a range of high value-added products for the aerospace, defence, and general engineering...