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Collections Advisor

4 months ago

Altrincham, United Kingdom Fintelligent Full time

If you have experience as a Collections Advisor and want to join a company that is in the top 20 best companies to work for in the UK and offers unrivalled opportunities for progression and development, then we want to hear from you Fintelligent is seekinga skilled and dedicated Collections Advisor to join our client's inclusive and welcoming team. This full-time collections role is based in the heart of Manchester City Centre and offers a basic salary of up to £26,000 DOE with a 10% annual bonus, along withmany excellent benefits, including hybrid working.

As an attentive Collections Advisor, you will work for a company that is one of the top 100 companies as voted in 2020 and 2021. They also have a 4.8* rating on Trust Pilot due to the exceptional levels of service they provide to their customers. This isan excellent opportunity to join a company that values its people and has the best benefits.

If you were already in this Collections Advisor role, here are some areas you would have been working in this week:

- Recovering customer arrears via telephone, written communications or any other digital methods introduced into the department/function
- Showing empathy to vulnerable customers and setting up repayment arrangements
- Adhering to the rules and guidelines set by the company and its regulators (FCA/ICO/FLA)
- Completing general administration duties

In return for your dedication, collaboration and commitment, you will receive a basic salary of £22k-£26k DOE with a 10% annual bonus and the following benefits:

- A pension (9% non-contributory)
- Private healthcare with family cover
- 25 days of holiday (plus bank holidays)
- Discretionary share options post 12 months of service
- Company maternity pay and much more

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