Sales Support Advisor

4 weeks ago


Farnham, United Kingdom Porta Romana Full time

Porta Romana is a privately owned English company, based in Farnham, Surrey. Our brand is synonymous with luxury lighting and furniture products supplying many of the most prestigious hotel, yachts, and residential projects around the world.

**What you will do**:

- Provide key support to our Agents and Distributors worldwide
- Build strong relationships with our clients and provide exceptional customer service
- Handle inbound sales and customer service enquiries
- Using our CRM System Salesforce to record activity
- Process Sales Orders our order processing system Syspro
- Provide feedback to the business on a regular basis
- Attend and contribute to regular team meetings
- Perform any other duties that may reasonably be required by the Manager

**What you will need**:

- Previous Customer Service experience
- Superb communication skills with a confident, friendly telephone manner
- Proactive ‘can-do’ attitude
- Keen attention to detail
- Ability to work under own initiative and multitask
- Experience of Syspro and/or Salesforce preferable but not essential

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Farnham, GU10 5EU: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location


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