Senior Student Advisor

3 weeks ago

London, United Kingdom University of West London Full time

**The Department**

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Advice and Immigration comprises advice on Student Finance, UWL’s internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students. We are a tight knit team who help and support each other. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.

**The Role**

The post holder will be responsible for the development and day-to-day staff management and supervision of an effective and pro-active Student Advice service, sharing these duties with the Senior Student Advisor (Immigration). You will also undertake specialist case work in relation to Student Finance, Fee Status assessments, students experiencing financial hardship and students requiring support with university bursaries and US Federal Loans. You will provide casework support to Student Advisors with complex cases and queries from students, using your experience and knowledge to suggest avenues for exploration and resolution.

The post holder will support the Head of Student Advice and Immigration with developing initiatives to improve communication and proactively work with the student community, Schools/Colleges and Central Services departments to foster engagement and an understanding of services provided within the Team and Student Services as a whole.

This appointment requires a flexible approach to working hours as occasional weekend and evening cover is required. The role is on campus, primarily based at our St. Mary’s Road campus but with cover usually required at our Brentford site.

**The Person**

A Senior Student Advisor who is self-motivated, proactive, organised and has proven ability to manage and supervise a team, as well as work effectively with conflicting priorities and short timescales. Excellent administrative and time management skills that go hand in hand with line management are an absolute must for this role.

You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential together with extensive knowledge of UK Student Funding and fee status regulations.

You must also have excellent IT skills, working with IT systems to record and report on a wide range of confidential matters within Student Services. A flexible approach to work is essential for this role.

**How to Apply**

**Additional Information

  • Student Advisor

    1 week ago

    London, United Kingdom A Star Student Recruits Full time

    **About us** A Star Student Recruits is a Educational Consultancy company who provide free, expert support to students taking their next step into higher education. Our goal is to ensure every student can begin university smoothly and stress-free, with the best support available to them. So they can focus on boosting their career potential.. Our work...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Student Engagement Advisor

    1 month ago

    London, United Kingdom Page Personnel - UK Full time

    Fantastic opportunity - Generous benefits!! **About Our Client**: An intrenational Music University. The main duties for the Student Engagement Advisor include: - Monitoring students attendance and managing those with low attendance; ensuring it rises. - Mentoring students who are struggling personally or educationally. - Providing support to students who...

  • Senior Student Advisor

    1 month ago

    London, Greater London, United Kingdom UCL Full time

    The Chemistry Department at UCL is one of the top-ranked departments in the UK, with 100% of its outputs ranked as being world-leading (4*) or internationally excellent (3*) in the recent REF2021. The Department is committed to supporting excellence in both research and teaching. The department offers undergraduate BSc and MSci programmes in Chemistry and...

  • Student Advisor

    4 weeks ago

    London, United Kingdom South Bank Students’ Union Limited Full time

    Job description **South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.** **We are looking for a Student Advisor to join our new team as we embark on a five-year strategy to transform the way we engage and support students to...

  • Customer Service Advisor

    14 hours ago

    London, United Kingdom iQ Student Accomodation Full time

    **Customer Service Advisor** **IQ Student are looking for several Customer Service Advisors across our London locations.** **Full-time 40 hrs and Part-time - 24 hrs available** **Salary: £24,000 ( Pro-rata for Part time roles)** **What you can expect as our Customer service advisor** As part of our Operations team, you'll play a key role in making sure...

  • Student Advisor

    1 month ago

    London, United Kingdom Elizabeth School of London Full time

    We are currently looking for experienced **Student Advisor Officer** willing to join our office in **Holborn.** **JOB DETAILS** - Location: Holborn**, London** - Job Type**:Part-time** - Schedule**:8-hour shift** **- Commission/bonus scheme** **REQUIRED SKILLS** - Be fluent in at least 1 EU language, have strong written and verbal communication skills,...

  • Customer Service Advisor

    3 days ago

    London, United Kingdom Student Roost Full time

    **Customer Service Advisor** **37.5 hours per week** Walthamstow was listed top three places to live in London this year, and Mannequin House is in the heart of it! Were based in the place where people make and create, the locals do deliver on that statement. Mannequin House is 45 seconds from Blackhorse Road Station, close to the Marshes, Wetlands,...

  • Student Advisor

    1 month ago

    London, United Kingdom Elizabeth School of London Full time

    We are currently looking for experienced **Student Advisor Officer** willing to join our office in **Holborn.** **JOB DETAILS** - Location: Holborn**, London**: - Job Type**:Part-time**: - Schedule**:8-hour shift** Commission/bonus scheme - £1500 **REQUIRED SKILLS** - Be fluent in at least 1 EU language, have strong written and verbal communication...

  • Student Services Advisor

    4 weeks ago

    London, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - HE - Professional Services**Title**: - Student Services Advisor**Contract type**: - QA HE Ltd Permanent**Job advert**: **Student Services Advisor** **London E1 7HT** **Monday to Friday 9.00-5.30** **On-site. This role is currently based purely on-site** **About the Position**: **Calling all...

  • Student Services Advisor

    1 month ago

    London, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - HE - Operational Services**Title**: - Student Services Advisor**Contract type**: - QA HE Ltd Permanent**Job advert**: **The role: Student Services Advisor** **Location: London (Roseberry Avenue EC1R 4TF) On-site** **Full time, 37.5 hrs per week** **Hours: Monday/Wednesday/Thursday 9.00-5.30 / Tuesday...

  • Multilingual Student Advisor

    4 weeks ago

    London, United Kingdom Bespoke Professionals Limited Full time

    About You: You are an energetic, outgoing individual with English and at least one European language. Your innate commercial acumen allows you to easily navigate conversations and negotiations, identifying opportunities and creating value. The Role: As a Multilingual Student Advisor at Bespoke Professionals Limited, you will: - Reach out to potential...

  • Student Services Advisor

    1 month ago

    London, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - HE - Professional Services**Title**: - Student Services Advisor**Contract type**: - QA HE Ltd Permanent**Job advert**: - .Vacancy location **Location**: - London, London, London (Middlesex Street)General information **Reference **:1000006573

  • Customer Service Advisor

    1 month ago

    London, United Kingdom iQ Student Accomodation Full time

    **_Doing the right thing, even when nobody's watching? It's an iQ thing._** iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities** their best year yet.** Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom iQ Student Accomodation Full time

    **_Doing the right thing, even when nobody's watching? It's an iQ thing._** iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities** their best year yet.** Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make...

  • Senior College Services Advisor

    4 weeks ago

    London, United Kingdom Kaplan Financial Full time

    Senior College Services AdvisorLocation: London BridgeWe are looking for a Senior College Services Advisor to join our team.As a Senior College Services Advisor initially within the Progression team, you will lead, or support activities related to the following: * Counselling students requesting programme, degree and/or university changes. * Leading...

  • Student Support Advisor

    4 weeks ago

    London, United Kingdom Tempting Recruitment Full time

    **Looking for a rewarding and inclusive role with college students? work on their wellbeing and offer support to creating a positive work-life balance.** **Role - **Student Support Advisor **Location - **South London **Hourly Rate - **£19.55p/hr (inclusive of holiday pay). **Hours - **Mon-Fri, 8am-5pm **Key Responsibilities -** - Provide 1:1 support,...

  • Senior College Services Advisor

    1 month ago

    London, United Kingdom Kaplan Financial Full time

    Senior College Services Advisor Location: London Bridge We are looking for a Senior College Services Advisor to join our team. As a Senior College Services Advisor initially within the Progression team, you will lead, or support activities related to the following: * Counselling students requesting programme, degree and/or university...

  • Student Success Information Advisor

    5 days ago

    London, United Kingdom Pearson Full time

    **Hybrid - 3 days work from home, 2 days in the office** **Why Pearson** Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services,we help people to learn...