Mobile Response Officer

2 weeks ago

Manchester, United Kingdom Mitie Full time

**Mobile Response Officer**:

- Manchester, Liverpool and Preston
- **Relief **Officer
- **£10.15 per hour**

**It's the little things that count -**

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

**Behaviours**:

- Knowledge of relevant procedures
- Level of customer Service
- Team Player
- Health and safety awareness and knowledge
- Communication

Mitie has a great opportunity for a Mobile Response Security Officer to join the Total Security Management Team.

As a Mobile Response Security Officer you must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

**Main Duties**
- Attend work smartly and correctly dressed in uniform provided.
- Be responsible for the Mitie Mobile Services issued vehicle throughout the shift
- Completion of all necessary Paperwork associated with BS7984 & 7499
- Report any issues with the Smart Phone or Servicetrac Application.
- Report Accidents/Incidents to Mitec/Lifeline and your Service delivery Manager.
- Follow all Assignment Instructions when carrying out patrols or alarm attendance.
- Inform Service Delivery Manager of any changes required to Assignment Instructions.
- Ensure that holiday requests are booked with a minimum of 28 days notice.
- Take responsibility of Keys in relation to Key holding contracts for the duration of the shift.
- Carry out key checks in line with BS standards requirements at commencement and end of shift.
- Take responsibility of all beat chains/rings for mobile contracts for the duration of the shift.
- Check vehicle to ensure roadworthy at the commencement of each shift and complete required paperwork.
- Respond to missed check calls to ensure the safety of the officer on site and report back to Mitec with the outcome.

**Qualifications***: Person Specification**
- Literate and numerate
- Knowledge of Mobile Services is desirable, however not essential.
- Smart appearance and presentation
- Resilient and tenacious
- “Can do” approach
- Flexible and adaptable
- Good communicator - verbal and written
- Driving licence essential
- Able to work alone

**Note**:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

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