16 Hours Key Holder

7 months ago


Portsmouth, United Kingdom Perry Ellis Europe Limited Full time

**Farah - About the brand**:
**With a philosophy firmly rooted in British menswear, Farah craft contemporary classics for modern living, balancing aesthetics with function, for design with true permanence. The robust and diverse product portfolio across 2 collections, sports a combination of hero pieces, bold prints, stark pops of colour and pared-back basics, enabling Farah to appeal to a wide audience.**

**The Farah brand is constantly evolving. Whilst staying true to its inherent brand architecture, Farah’s considered approach to design, fuses with the inspiration of the ever-changing urban environment. Through well-designed, trend-relevant and competitively-priced product, as well as a talented team at the forefront; the brand is continuously being propelled from strength to strength.**

**With the instantly recognisable and timeless gold 'F' logo - synonymous with the ethos of the brand -the Farah label draws upon its roots and urban heritage, whilst channeling a modern and fashion-forward feel with relevant, directional collections; challenging a new generation to build their own unique style.**

16 hour Key Holder - Gunwharf Quay - Designer Outlet - Portsmouth

REPORTS TO: Store Manager

Purpose -To support the Manager/ Assistant Manager/Supervisor in leading the Customer Facing Store Team in providing an Amazing Customer Experience in Store

RESPONSIBILITIES

To be able to run the store in the absence of the Manager and Assistant Manager and Supervisor

Drive Productivity e.g. conversion rates, sales, Customer Data Capture,

Develop -sales team through training and product knowledge

To ensure you instill the Farah behaviours when dealing with all areas of the store and business

Bring to life the Farah Core Values - Protect, Explore & Inspire

Support in terms of cashing up the tills, be able to follow the banking procedures and all other administrational duties

Be able to lock up the store at night and take responsibility to ensure everything is secure before leaving the store

MEASURES OF SUCCESS

Financial Targets: Achieving and succeeding sales targets, controlling costs to Budget (GPA)

Performance in Mystery Shoppers target 80%

CONNECTING WITH OTHERS

Including HR -Planning Team - Operations - Visual Merchandising Manager - Retail coordinating Manager - Retail Administration

QUALIFICATIONS AND SKILLS

To demonstrate People management skills.

Proven ability to train, develop.

Strong verbal and written communication skills.

Proven ability to increase sales

Demonstrate sound commercial and brand awareness.

Proven ability to drive and maintain exceptional customer service standards

**EXPERIENCE**

Proven strong performance within a store role ideally in the apparel industry

Ideally a Key Holder before

Technical proficiency with systems

**Perry Ellis Europe's benefits for all staff include a company pension scheme, generous discounts on all our brands and 24 days holiday (plus Bank Holidays) which increases to 25 with long service (pro-rata on contractual hours).**

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: £11.00 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Keyholder: 1 year (required)
- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Portsmouth (required)

Work Location: In person


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