Receptionist

1 month ago

Worcester, United Kingdom Workforce Staffing Ltd Full time

**Receptionist**

**Worcester**

**£18,000 - £20,000**

**PURPOSE OF ROLE**

To provide effective switchboard and reception support within the office, carrying out work to the highest possible standards through adherence to the firm's guidelines and policies, and helping facilitate the delivery of outstanding client service.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**

**Tasks and Activities**:

- To manage switchboard by promptly answering and accurately directing incoming calls, conveying messages clearly, promptly and accurately with a pleasant manner at all times.
- To greet and provide refreshments to clients/visitors to the office.
- To assist extension users with such problems that may arise.
- To be presentable both in appearance and manner, promoting the professional and quality service the Practice provides.
- To maintain the reception area and meeting rooms in a neat and tidy fashion, setting up conference facilities/calls where required.
- To maintain the meeting room diary and promptly handle booking requests.
- To maintain an accurate staffing phone list/directory for the office.
- To ensure all incoming deliveries to the reception area are promptly directed to the appropriate staff.
- To keep a record of attendees at the office and assist with the allocation of available parking spaces.
- Any other tasks the firm may need you to undertake from time to time, including relevant administrative and support duties.

**Generic Responsibilities and Expected Standards**:

- To assist with the implementation of good working practices, maintain a high standard of work and client service/care within your area of responsibility, in accordance with the firm’s policies, procedures and guidelines and/or as directed by your line manager.
- To use initiative on all matters.
- To ensure confidentiality and security for all firm and client documentation and information.
- To undertake any specific training course as and when required.
- To effectively demonstrate the firm’s values and behaviours at all times.
- To maintain clear and precise communications with other members of staff and assist other secretaries when required.
- To develop good working relationships with external institutions, organisations and other third parties.
- To ensure that any equipment supplied for the purpose of your work (including computer, printer/copier, franking machine and post systems) is used correctly, maintained and any defects/faults are reported.
- To ensure that Health & Safety principles and safe working practices are followed at all times. Employees have a legal duty that gives them responsibility, so far as is reasonably practicable, to ensure that they do not endanger themselves or anyone else by their acts or omissions.
- To cooperate with the firm on Health & Safety matters and do not interfere with or misuse anything provided for health, safety and welfare purposes.
- To keep areas of work clean and tidy.
- All employees have a responsibility to carry out their work with due regard for the environment.

**PERSON SPECIFICATION**

**Skills, Knowledge, Experience and Attitudes**
- Experience of using a busy switchboard.
- Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner and comfortable dealing with clients.
- Commitment to delivering outstanding client service.
- Courteous and professional.
- A proficient level of literacy and numeracy.
- Experience of working within a team environment.
- Experience of data entry and/or text processing.
- Proactive and able to work on own initiative.
- Organised and methodical with the ability to multi-task, prioritise and work in a fast paced environment.
- Excellent attention to detail and accuracy.
- Focused on achieving goals, adopting a can-do attitude.
- Highly motivated and willing to learn.
- An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.

**SUMMARY**

The details outlined in this job description reflect the content of the post at the date the job description was prepared. It is inevitable that over time the nature of a defined job role will change, existing duties may be lost and other duties gained without changing the general character of the work or level of responsibility entailed. It is intended that this job description will be revised from time to time in discussion with the post holder.

In addition, you may be expected to perform other duties commensurate with this position or as required to assist the business needs. Any additional tasks will be kept within your abilities and skills range, and training will be provided if necessary. Such agreement should not be unreasonably withheld.

  • Receptionist

    3 weeks ago

    Worcester, United Kingdom Brook Street Full time

    We're recruiting for a Receptionist to start ASAP. Hours: 08:30am - 17:30pm Location: Worcester, England THE JOB PURPOSE To manage the reception area and tend to all customers in a car dealership setting. MAIN RESPONSIBILITIES Main reception duties Meeting and greeting customers Answering inbound calls Signing in customers Administration First...

  • Receptionist

    1 day ago

    Worcester, United Kingdom GMP Recruitment Ltd Full time

    GMP Recruitment are proud to be partnered with a fast growing and highly successful business located in Worcester, Worcestershire. We are looking for an experienced Receptionist to join their team on a full-time, permanent, basis. As a Receptionist, you will provide effective switchboard and reception support within the office, carrying out work to the...

  • Receptionist

    3 days ago

    Worcester, United Kingdom SO Aesthetics Full time

    **Job description: Receptionist** SO Aesthetics are looking for a part time receptionist to join our growing team. This job is for Mondays, Thursdays and alternative Saturdays for around 16 hours. Please note this job includes evenings and weekends. Applicants should have excellent communication, organisational and IT skills with a positive work approach....

  • Receptionist

    1 month ago

    Worcester, United Kingdom BMW Group Retail Full time

    Rybrook Worcester is looking for a Receptionist. **Your role** You’ll be the first point of contact for our customers calling or visiting our showroom. As well as greeting our guests, you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our showroom standards are always met. It’s all about giving BMW...

  • Hotel Receptionist

    4 weeks ago

    Worcester, United Kingdom TRCM Full time

    This is a lovely opportunity to become part of a well-established team in a historic hotel based in a lovely part of Worcester. The main duties of the Receptionist include. - Supporting the Head Receptionist with the smooth running of the reception desk - Being the first point of contact for all guest queries and inquiries - Answering and managing the...

  • Dental Receptionist

    2 weeks ago

    Worcester, United Kingdom St Peters Dental Practice Full time

    **Practice Profile and Job Requirements** **Dental Receptionist Full time or Part Time** An opportunity has become available for a Receptionist to join our friendly & professional team. St Peters Dental Practice is a fully private, family-run dental practice, situated in the leafy suburbs of the historic city of Worcester. We’re located a short distance...

  • Veterinary Receptionist

    2 days ago

    Worcester, United Kingdom Vets Now Full time

    **About the Job**: Weekend Veterinary Receptionist £10.35ph plus benefits Be part of the UK’s leading provider of Emergency Pet Care Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices - from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals. You will...

  • Receptionist

    11 hours ago

    Worcester, Worcestershire, United Kingdom Essential Employment Full time

    Receptionist needed in Worcester £12.18ph ref Full time hours on a temporary basis. If you are interested in the role, please email your CV to quoting the reference number Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to...

  • Receptionist

    11 hours ago

    Worcester, United Kingdom Essential Employment Full time

    Receptionist needed in Worcester £12.18ph ref Full time hours on a temporary basis. If you are interested in the role, please email your CV to quoting the reference number Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to...

  • Bank Receptionist

    37 minutes ago

    Worcester, United Kingdom Practice Plus Group Full time

    Competitive hourly rate between £10.47- £15.65 Practice Plus Group are recruiting for a Bank Receptionist to work out of hours (OOH) to prepare and open the centre for patients and doctors arrival, ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group and to provide a receptionist role to doctors and...

  • Receptionist A&e

    4 weeks ago

    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    We are a busy Emergency Department. We are looking for pleasant and caring Receptionists to join our efficient and professional team. You will have experience of dealing with the general public, be able to manage difficult situations and have a fundamental understanding of medical terminology and symptoms. You will have a good general level of education at...

  • Medical Receptionist

    3 days ago

    Worcester Park, United Kingdom Manor Drive Medical Centre Full time

    Job Summary: We are currently seeking a skilled Medical Receptionist to join our healthcare facility in providing administrative support and excellent customer service to our patients. **Duties**: - Greet patients and visitors in a professional and courteous manner - Schedule patient appointments and manage the appointment diary efficiently - Maintain...

  • Audio Typist/receptionist

    4 weeks ago

    Worcester, United Kingdom LOWE'S SOLICITORS Full time

    Audio Typist/Receptionist required for a small but busy City Centre Solicitors office dealing exclusively with Family Law; working 3 days a week from 8.45am to 5pm (job may increase to full time); must have experience of working in a legal office and of audio typing. Meeting and greeting clients in reception; dealing with phone calls. Smart appearance...

  • Receptionist 1266794

    2 weeks ago

    Worcester, United Kingdom Essential Employment Full time

    Receptionist needed in Worcester £12.18ph ref 1266794 Full time hours on a temporary basis. If you are interested in the role, please email your CV to   quoting the reference number Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to...

  • Senior Receptionist

    1 month ago

    Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    This Senior Receptionist post is responsible for the day to day running of reception ensuring the reception desk is covered at opening times. To welcome, receive and greet all visitors, providing the first point of contact for all service users, resolving routine enquiries and complaints professionally and in accordance with Trust standards and procedures....

  • Nights Receptionist

    3 days ago

    Worcester, United Kingdom Premier Inn Full time

    We're currently recruiting in our Worcester City Centre Premier Inn. Working 16-24 hours per week, paying up to £11.00 per hour. **Nights Receptionist** **HOTEL NAME: Worcester City Centre Premier Inn** **LOCATION: Worcester (WR2 4RL)** **HOURS: 16-24 hours per week including weekends, must have flexible availability** **SALARY: Up to £11.00 per...

  • Dental Receptionist

    1 month ago

    Worcester, United Kingdom St Johns Dental Full time

    **We are looking for a** **self motivated, compassionate and hard working Receptionist to join our state of the art, modern, busy but friendly NHS practice.** We try to promote a friendly, comfortable environment amongst our staff and patients here at St Johns Dental. - 1 year experience (preferred) - Exceptional communication skills - Provide a comfortable...

  • Receptionist

    3 hours ago

    Worcester, United Kingdom Knightwick Surgery Full time

    We are looking to recruit an enthusiastic and flexible person to join our team of receptionists. Previous experience is an advantage but not essential as full training will be given. The post is 13 hours per week worked Monday 2pm - 7pm, Thursday 11am - 4pm and Friday 4pm - 7pm plus holiday and sickness cover. PLEASE BE AVAILABLE FOR AN INTERVIEW ON...

  • Receptionist - Casual

    1 month ago

    Worcester, United Kingdom Hand Picked Hotels Full time

    **About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...

  • Dental Receptionist

    29 minutes ago

    Worcester Park, United Kingdom AG Recruitment Full time

    **Dental receptionist - do you have what it takes?** The role is for full time or part time plus 2 Saturday mornings per month. **Overall role** - To deliver the kind of welcome our patients and team expect, in line with brand standards and legal requirements - To ensure the reception operation runs smoothly and efficiently in line with the business vision...