Cyber Security Engineer Apprentice

1 week ago

London, United Kingdom QA Ltd Full time

**About the employer**:
We’re an extremely data-rich organisation - ranging from detailed operational data about each case that we’ve helped with, to the customers involved (both consumers and financial firms), and to our huge body of accumulated knowledge and decisions we’ve previouslyissued.

**Overview**:
As an apprentice Cyber Security Engineer, you’ll progress through a series of placements in different parts of the ombudsman service.

Day to day you’ll help the team that you’re placed in to deliver their part of the process to a high standard, giving you the exposure you need to build your professional skillset as you go - including industry-standard technology such as SQL Server, SAPData Services, Power BI and R / Python.

In addition, as you move between teams, you’ll play a key role in helping us to continue to strengthen and streamline the links between teams and improve the overall flow of data through the service.

You’re accountable for our customers - our people - our reach - our impact and our service.

**Salary**:£21,111 per annum.

**Main responsibilities**:

- Progressing in your use of key technical tools and the accompanying ‘soft’ skills around stakeholder management and communication
- Working to a high degree of quality and accuracy - notifying team members as appropriate of any unexpected issues you encounter
- Maintaining standards and documentation with any completed development work, and ensuring that anything you deliver while in the team is handed over effectively before you move on
- Ensuring you are clear on what is expected of you and delivering against agreed objectives in each placement
- Making sure that you always handle our data appropriately and responsibly including privacy, quality, retention and only using it for appropriate purposes
suggesting ways, we can improve, and helping us to implement them if asked
- Other ad-hoc tasks as needed

**Desirable skills and Personal qualities:**
- Working as part of a team and helping achieve team goals
- Ideally some experience of working with data
- Great communication skills, verbally and in writing - you’ll be able to explain your ideas persuasively and in plain English
- Being organised, flexible and able to multitask
- Excellent attention to detail to ensure the right solution is delivered and is accurate
- Providing an exceptional customer service that is professional, friendly, and approachable
- Delivering a fair and efficient service, that reflects the diversity of our customers
- A genuine interest in starting or developing a career in Cyber Security

**Entry requirements**:

- An A-Level in ICT
- OR an International Baccalaureate at Level 3 in ICT
- OR a BTEC Extended Diploma in IT (180 credits)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Find out more here:**

**Future prospects:**
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

**Important information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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