Receptionist

2 weeks ago


StainesuponThames, United Kingdom The Hythe Medical Centre Full time

**Job Summary**: To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. All staff at The Hythe Medical Centre have a duty to conform to the following: Equality, Diversity & Inclusion A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential.

Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service.

Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service. Quality & Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it.

By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Service Delivery Staff at The Hythe Medical Centre must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times.

Staff will be given detailed information during the induction process regarding policy and procedure. Security The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Leave All personnel are entitled to take leave.

Line managers are to ensure all of their staff are afforded the opportunity to take all of their leave entitlement. Primary Responsibilities The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b.

Process personal, telephone and e-requests for appointments a. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately b. Signpost patients to the correct service c. Initiating contact with and responding to, requests from patients, team members and external agencies d.

Code data on EMIS e. Photocopy documentation as required f. Data entry of new and temporary registrations and relevant patient information as required g. Input data into the patients healthcare records as necessary h.

Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team i. Manage all queries as necessary in an efficient manner j. Carry out system searches as requested k.

Maintain a clean, tidy, effective working area at all times l. Monitor and maintain the reception area and notice boards m. Support all clinical staff with general tasks as requested Secondary Responsib


  • Receptionist

    4 weeks ago


    Staines-upon-Thames, United Kingdom Noble Recruiting Full time

    **Receptionist** **Start: ASAP (5 Month Contract)** **Location: TW181XB** **Hours: Monday to Friday 8am to 6pm** **Pay: £12.53 to £13.50 p/Hour** - **We are working with one of the largest Housing Associations in the South-East who are looking for a Receptionist to join them on a temporary basis for 5 months.**_ You will be: - Meeting and greeting...


  • Staines-upon-Thames, United Kingdom Clarence Dental Practice Full time

    We are recruiting for a part time front of house receptionist for our general dental practice. The successful applicant must: - Be I.T. literate with good administration skills - Be a team player and have excellent written and communication skills - Dental experience and nurse qualification preferable but not essential (training will be provided). - Will...

  • School Receptionist

    4 weeks ago


    Richmond upon Thames, United Kingdom Ribbons & Reeves Full time

    **School Receptionist | Richmond Upon Thames** An amazing school in Richmond Upon Thames are looking for a confident individual with an outgoing personality to join as a School Receptionist. Immediate start required if possible. Must be willing to complete enhanced DBS for this School Receptionist role. As School Receptionist you will provide support for a...


  • Kingston upon Thames, United Kingdom Fairhill Medical Practice Full time

    The receptionist role represents a great opportunity for those with great administrative skills, who enjoy working within the busy environment of a GP practice. Duties of the role will include (but not limited to): - Greeting and booking in patients. - Making appointments by processing appointment requests using the practice system - Carrying out clerical...


  • Kingston upon Thames, United Kingdom Howett Thorpe Full time

    Overview An excellent opportunity has become available for a Part-Time Receptionist to work for this marketing leading organisation who are experiencing year on year growth. Part-Time Receptionist - About The Role This role is ideal for someone who is looking for part-time, afternoons only on an ongoing basis and there is a possibility this role will go...


  • Kingston Upon Thames, United Kingdom Howett Thorpe Full time

    An excellent opportunity has become available for a Part-Time Receptionist to work for this marketing leading organisation who are experiencing year on year growth. **Reference no HT14494** **Part-Time Receptionist - About The Role** This role is ideal for someone who is looking for part-time, afternoons only on an ongoing basis and there is a possibility...


  • Kingston upon Thames, United Kingdom Kingston Dental Office Full time

    We are currently looking for a full time receptionist to join our team at Dental Practice in Kingston. This will be on a temporary basis Job Role: - Meeting and greeting patients, Outstanding Customer service skills, Supporting the Practice Manager and clinical team with the smooth running of the practice, Handling payments, Booking and amending...


  • Kingston upon Thames, United Kingdom Kingston Chiropractic & Wellness Centre Full time

    PART TIME RECEPTIONIST/CUSTOMER SERVICES ROLE IMMEDIATE START We are looking for someone special to join us in our team at Kingston Chiropractic & Wellness Centre. Here we aim to provide the best Chiropractic care to the community of Kingston and surrounding boroughs. We are looking for a superstar to help us in providing a 5-star client service at the...

  • Receptionist

    1 week ago


    Kingston Upon Thames, United Kingdom Reed Business Support Full time

    _**My wonderful client is seeking a Receptionist/Administrator to join their busy and exciting team based in Kingston.**_ - **You will be responsible for manning the reception area and monitoring the switchboard, answering parent queries and all checking in all visitors. **_ Office hours 8-4 Monday to Thursday 8-5 on Fridays - Immediate Start! **Duties...


  • Kingston upon Thames, United Kingdom Kingston General Practice Chambers Ltd Full time

    **Job Summary** Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors (in person or via telephone). **Responsibilities**: - Provide efficient...


  • Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Kingston Maternity Service is a popular unit caring and delivering over 5800 women every year. The reception team is an essential component of our inpatient service. We are looking to recruit a Maternity Inpatient Receptionist on a 6 month fixed term contract for 22.5 hours per week, this role involves shift work and covering a 24 hour reception including...


  • Kingston upon Thames, United Kingdom Aesthetika Dental Studio Full time

    Front Desk Receptionist **Responsibilities**: - Greet and welcome patients, visitors, and clients in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate person or department - Schedule appointments and manage the office calendar - Check-in patients and verify their information - Collect payments and...

  • Receptionist

    1 month ago


    Henley on Thames, United Kingdom Catering Services International Full time

    **Receptionist** - 40 Hour Contract - **Paid Overtime**: - **Food Provided** on Shift - Access to **Gym** and **Leisure Facilities**: - Chances of **Progression** As a Receptionist you should have some good experience working with the public in a simlar role. Within this role you would be responsible for supporting the front desk. Dealing with customer...

  • Receptionist

    4 weeks ago


    Walton-on-Thames, United Kingdom Vets4Pets Full time

    Veterinary Receptionist - Part/Full Time Walton on Thames Vets4Pets An exciting opportunity has arisen for a Veterinary Receptionist to join our team at Walton on Thames Vets4Pets and we are looking for an enthusiastic, down to earth person to lead the way in welcoming our clients and their animals into our surgery. About us: You will have the opportunity...

  • Receptionist

    1 month ago


    Henley on Thames, United Kingdom Smile Solutions Dental Care Full time

    Smile Solutions Dental Care is an independently owned mixed private/NHS practice. We are looking for a Receptionist to join our close working and friendly team in Henley-on-Thames. **Requirements**: - **Reception experience preferred but training will be provided**: - Excellent communication skills - Works well in a team to provide excellent care and...

  • Receptionist

    4 weeks ago


    Henley-on-Thames, United Kingdom BBO Recruitment Ltd. Full time

    Our client based in the centre of Henley-on-Thames is looking for a Receptionist with strong customer service. This role is a receptionist position with some facilities assistant duties too. - Welcoming guest into the building - Answering the mainline and tranferring them to the right person - Strong customer service skills, will be speaking to customer in...


  • Kingston upon Thames, United Kingdom Physio & More Full time

    We are looking for a part-time Receptionist to join the team in our physiotherapy clinic in Kingston upon Thames. You will have the opportunity to work in a friendly and supportive team and if interested learn more about healthcare. The job is most likely to suit a person of mature disposition who enjoys contact with a wide range of people. There will be a...


  • Staines-upon-Thames, United Kingdom Lexnis Group Full time

    Lexnis are currently recruiting for a Receptionist/Front of House position at one of our client premises based in Staines,Surrey. Shifts 0700 - 1900 Monday to Friday Role & Requirements includes but not limited to the following responsibilities - Access & Egress - Monitoring internal CCTV system - Answering Telephones - Meeting & Greeting - Previous...

  • Receptionist

    4 weeks ago


    Kingston upon Hull, United Kingdom City Health Practice Ltd Full time

    **X2 Vacancies based at Southcoates Medical Practice** **X1 Vacancy based at Bransholme Health Centre** An opportunity has arisen for a receptionist role within our City Health Practice Ltd Team. As a receptionist you will be the first point of contact for patients and visitors. Ensuring that their interaction with the practice is both professional and...

  • Dental Receptionist

    1 month ago


    Henley on Thames, United Kingdom Smile Solutions Dental Care Full time

    Smile Solutions Dental Care is an independently owned mixed private/NHS practice. We are looking for a Receptionist to join our close working and friendly team in Henley-on-Thames. **Requirements**: - **Reception experience preferred but training will be provided**: - Excellent communication skills - Works well in a team to provide excellent care and...