Customer Services
5 days ago
The opportunity is based in Fleet and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £32k. You will receive 25 days’ holiday, non-contributory pension, private healthcare, life assurance and incomeprotection. We are currently implementing our part office/part work from home scheme once trained but you must be happy to commute to our Fleet office regularly.
This role is a mixture of administration and customer service support within the post completions mortgage team. The overview of the role is to provide a professional, efficient, courteous service to all customers and third parties. Deal with all aspectsof administration procedures relating to existing loans including queries both by telephone and in writing and handle all processes with accuracy and within agreed timescales ensuring you are working within regulatory and compliant guidelines.
Reporting to the Team Leader and working alongside a team of 16 Mortgage Servicing Consultants, the responsibilities will involve:
Work to agreed objectives, service standards and deliverables.
Ensure relevant documentation and information received is checked for adherence to policy and criteria.
Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service.
Provide a prompt reply to all written correspondence.
Develop positive working relationships with colleagues.
Adhere to internal/external compliance, credit review and audit requirements.
Use initiative to resolve queries outside own area of expertise.
Train and mentor new team members.
Take responsibility for your own learning and development.
All other associated duties and responsibilities and carry out any tasks as required by management.
To be successful for the Mortgage Services Consultant, you must have previous experience within the mortgage sector from an administration support, customer support (post or pre completion) or high street banking or have already worked in the Buy-to-Letsector. Excellent communication skills, both written and verbal are essential as is knowledge of the mortgage sector from your current or a previous role. You will be PC literate with knowledge of Microsoft Office products. A CeMAP qualification would be welcomedbut is not essential and we can offer study support if this is of interest. We operate a part home/part office working arrangment once trained and can offer the chance to progress and develop your career.
Please submit your CV asap for immediate consideration.
-
Customer Services Coordinator
3 days ago
Fleet, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Services Coordinator, Permanent, Full time, Fleet, £21K to £23K PA + benefits **Your new company **A company who leads industry sector and have a reputation for best in class Customer Services. **Your new role **You will be joining a well-established and professional team who work to common goals and objectives. Your role will be to support with...
-
Customer Service Representative
6 days ago
Fleet, Hampshire, United Kingdom Tracker South Africa Full timeJob Title: Customer Service RepresentativeAt Tracker South Africa, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in a dynamic and fast-paced environment.The successful candidate...
-
Customer Service Administrator
7 days ago
Fleet, United Kingdom CHL Mortgages Full time**Description**: The Customer Service Administrator will be working within a busy mortgage servicing team to service the needs of customers over a mortgage portfolio loan book of both residential and buy to let mortgages. The Customer Service Administrator will manage and deal with all aspects of post completion activities and processes relating to existing...
-
Customer Service Advisor
3 days ago
Fleet, United Kingdom Jewson Full time**We are looking for an energetic and enthusiastic part-time Customer Service Advisor to join our team in Jewson Fleet ( GU51 3RS) !** We're a busy and well established branch in a great location with a friendly team who pride ourselves on offering a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, timber...
-
Customer Service Representative
5 days ago
Fleet, United Kingdom On Air Dining Full timeMust be able to provide 5 Year Employment History On Air Dining - Our Vision Culinary Perfection onboard every jet. **Our Purpose** To be the brand that delivers the world's finest and most innovative dining experience. **Job Purpose Statement** The role of the Customer Services Representatives is to take full responsibility for all aspects of taking,...
-
Customer Service Representative
1 month ago
Fleet, Hampshire, United Kingdom Love Fleet, Hampshire Full timeRole Overview: As a Customer Service Representative at our Love Fleet, Hampshire location, you will be responsible for delivering exceptional customer experiences through our beverage preparation and presentation team. You will work closely with our team to maintain a clean workspace, handle cash transactions accurately, and collaborate on introducing new...
-
Customer Service Advisor
5 days ago
Fleet, United Kingdom Saint-Gobain Full time**We are looking for an energetic and enthusiastic part-time Customer Service Advisor to join our team in Jewson Fleet (**GU51 3RS)**!** We’re a busy and well established branch in a great location with a friendly team who pride ourselves on offering a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, timber...
-
Customer Service Assistant
7 months ago
Fleet, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Fleet, GU51 3QP **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...
-
Customer Service Representative
3 days ago
Fleet, United Kingdom Hays Specialist Recruitment Limited Full timePermanent Customer Service Representative required in Fleet offering between £20,000 - £26,000 PA. Are you looking for a new and exciting Customer Service role? Our client is one of the UK's leading organisations within their industry sector and they work with some of the biggest brands in the UK and Globally. They have an exciting, full-time...
-
Customer Service Assistant
7 months ago
Fleet, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Fleet, GU51 3QP **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
Customer Service Coordinator
3 days ago
Fleet, United Kingdom Fawkes and Reece Full timeA housing developer are currently looking to source an experience customer service coordinator to be based at their site office in Fleet Day to day duties - Taking incoming calls from customers for queries & repair work - Logging repairs on an internal spreadsheet - Booking in operatives to carry out repair works - Keeping customers up to date on the...
-
Customer Service Representative
4 weeks ago
Fleet, Hampshire, United Kingdom Tesco Partners Full timeAbout the RoleThis is a fantastic opportunity to join a leading retail company and progress your career in sales and customer service. As a Sales Colleague, you will be responsible for maintaining high standards of customer service, processing transactions accurately and efficiently, and contributing to a positive store environment.You will be working within...
-
Customer Service Specialist
2 weeks ago
Fleet, Hampshire, United Kingdom Love Fleet, Hampshire Full timeRetail Sales Assistant - Maternity CoverAt Love Fleet, Hampshire, we're seeking a highly motivated and enthusiastic Retail Sales Assistant to join our team on a temporary 4-hour contract basis. As a key member of our retail store team, you'll play a vital role in inspiring customers to explore their creative side by providing excellent customer service and...
-
Mortgage Customer Services
7 months ago
Fleet, United Kingdom Personnel Selection Full timeThe opportunity is based in Fleet and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k. You will receive 25 days’ holiday, non-contributory pension, discretionary annual bonus up to 15% of salary, private healthcare, life assurance and income protection. We can offer a hybrid working scheme...
-
Customer Service Representative
4 weeks ago
Fleet, Hampshire, United Kingdom Tracker South Africa Full timeJob DescriptionThis is a contract position as a CUSTOMER SERVICE REPRESENTATIVE at Tracker South Africa. The successful candidate will be responsible for handling customer care calls, sales, and queries related to the motors industry. This role involves resolving issues and ensuring customer satisfaction. In this position, you will be required to handle high...
-
Customer Service Advisor
4 weeks ago
Fleet, Hampshire, United Kingdom Tesco Partners Full timeCompany OverviewTesco Partners strives to serve its customers, communities, and the planet responsibly. Our goal is to make a positive impact by reducing waste and shrinkage while meeting customer needs.We commit to providing an inclusive and accessible recruitment process, welcoming candidates from diverse backgrounds.SalaryThe estimated salary for this...
-
Customer Services Officer
7 months ago
Fleet, United Kingdom OSB Group Full timeAbout the team: InterBay Asset Finance began in 2018 with a simple vision: to be a lender that unlocks business’ potential. Treating every case with respect, with the aim to take as much hassle away as possible. We are looking for a Customer Service Officer, with a background in Asset Finance to be part of our small, close-knit team at InterBay Asset...
-
Customer Service Assistant
2 weeks ago
Fleet, United Kingdom Compass UK & Ireland Full timeCatering Assistant Position">We are seeking a highly motivated and organized Catering Assistant to join our team. This is a rewarding opportunity to develop your skills and contribute to our success.">About the Role">In this role, you will be responsible for preparing food, handling transactions, and providing exceptional customer service. You will work...
-
Customer Service Assistant
2 days ago
Fleet, United Kingdom Primo Group Full timeThe Primo Group are purveyors of private and rare number plates and have been operating since 2012. Our offices are based within walking distance from Fleet town Centre. Due to continued expansion, we are excited to be recruiting a Customer Service Assistant to join our tight knit team. You would be responsible for tapping into the current market who are...
-
Customer Service Advisor
19 hours ago
Fleet, United Kingdom i2i Recruitment Consultancy Full time**Customer Service Advisor** **Hampshire** **37.5 hours** **Temp - Perm** **£10.25 Per hour** Key Responsibilities: - Dealing with documents and updating records - Ensuring the systems are up to date Key skills: - GCSE Maths and English - Good knowledge of MS office - Excellent communication skills - Great organisational skills and ability to...