Customer Service
2 weeks ago
**Job Description**:
**Customer Service Advisor**
**Pertemps Managed Solutions are working with one of the UK’s largest Insurance Brokers who are looking for a Customer Service Advisor to join their expanding accounts team on a permanent basis and manage their client accounts.**
**This is a fantastic opportunity to begin your career within the finance sector for a forward thinking, innovative company.**
**Customer Service Advisor Responsibilities**:
The role is to provide exceptional services in relation to the reconciliation and control of client accounts, the payment of insurer accounts and broker earned income.
**Other key responsibilities include**:
- Providing accounting & administration support within the finance team.- Pay insurer accounts on a monthly basis which involves checking that the client has paid, that the specific insurer is quoting the correct premium and commission, that the account is paid in accordance with our terms of payment with each insurer, and in compliance with FCA regulations.- Settle payment for each insurer online by BACS.- Issue premium refunds to clients.- Regular audits on insurer/client/third party payments.- Check insurer accounts every month for long outstanding credits or debits and flag to the relevant contact to reconcile.**Customer Service Advisor requirements**:
- IT literate i.e., Microsoft Word and Excel- Competent level of numerical skills***
**In return you will receive**
- 25 days annual leave plus bank holidays- The option to enter the companies share save scheme- Company private pension scheme- A chance to develop and progress within the insurance sector or accounting.
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