Customer Service Administrator

4 weeks ago


Belfast, United Kingdom EZ Living Interiors Full time

EZ Living Interiors are seeking an experienced customer service administrator to join our team in our Belfast Store.

Key areas of responsibility:

- Ensure customers receive a high standard of support and that their needs are met.
- Process customer complaints and strive to provide an appropriate and timely resolution.
- Possess a good knowledge of the company products and services and have the ability to explain these to customers. This may include, but is not limited to, giving information about warranties, finance plans, product costs and delivery charges.
- Manage paperwork relevant to the Customer Service role.
- Liaise with colleagues to resolve customer complaints and respond to customer queries.
- Arrange call-out and delivery diary for Service Technicians.
- Carry out necessary ad-hoc administration duties.

The role requires:

- An ability to work on your own initiative and develop the role within our ambitious business development plans.
- Strong software skills: an advanced knowledge of Microsoft Excel is essential and an understanding of Intact would be a bonus.
- A good understanding of the wider business environment (sales, logistics, marketing and customers) and the pivotal importance of this role within that context.

The successful person will:

- Previous experience in a customer service role.
- Excellent interpersonal and communication skills.
- Maintain a professional attitude in challenging situations.
- Disciplined and well organized with the ability to work in a fast-paced environment.
- Demonstrate good time management with the ability to prioritise tasks.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

**Experience**:

- Customer service: 1 year (preferred)



  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdministratorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days : Monday to Friday 9am-5pmHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Belfast as a Customer Service Administrator.The ideal candidate will be...


  • Belfast, United Kingdom EZ Living Interiors Full time

    EZ Living Interiors are seeking an experienced customer service administrator to join our team in our Belfast Store. Key areas of responsibility: - Ensure customers receive a high standard of support and that their needs are met. - Process customer complaints and strive to provide an appropriate and timely resolution. - Possess a good knowledge of the...


  • Belfast, United Kingdom Arjo Full time

    **Position**:Customer Service Administrator **Location**: Belfast **Job type**: Full Time, Permanent This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. **The impact you will have** You will be responsible for delivering world class customer care....


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdministratorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days : Monday to Friday 9am-5pmHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Belfast as a Customer Service Administrator.The ideal candidate will be...


  • Belfast, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in East Belfast to recruit a new full time and permanent Customer Service Administrator. Key Duties and Responsibilities: Handle inbound telephone calls and manage shared mailboxes within the department ensuring a swift and effective service is provided to our customers. Draft new contract proposals,...


  • Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment require a customer service advisor for our client based in Belfast. Position: Customer service advisor Location: Belfast Duration: Temporary - Permanent Rate of Pay: £10.69 per hour Hours of Work: Monday-Friday, 14:00-18:00 Duties will include (but not be limited to): - Inbound call handling taking orders from pharmacies -...


  • Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment require a customer service advisor for our client based in Belfast. Position: Customer service advisor Location: Belfast Duration: Temporary - Permanent Rate of Pay: £10.69 per hour Hours of Work: Monday-Friday, 14:00-18:00 Duties will include (but not be limited to): - Inbound call handling taking orders from pharmacies -...


  • Belfast, United Kingdom The JM Group Full time

    We are working with a large consulting company who are seeking a Customer Service/ Administrator to join their team in Belfast. Length of contract: 6 months Hours per week: 20 hours - evening work; 4 hours each evening. Office based work Role Duties include: DATA PREP duties include - Receive bags from couriers and transport to RIC - Escalate any late...


  • Belfast, United Kingdom Markerstudy Group Full time

    Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our busines. We currently have exciting opportunity for a Customer Service Administrator to be based at our Belfast service centre! Your official role title would be Deployment Centre Agent and you would be responsible...


  • Belfast, United Kingdom Hays Full time

    Customer service administrator - Dungannon Your new company I am delighted to be recruiting for a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative ambitious company and want someone who...

  • Customer Service

    11 hours ago


    Belfast, United Kingdom Black Fox Solutions Full time

    Customer Service  - Belfast - £25-30k (DOE) Join a leading shipping and postal service company on a permanent basis! Working Hours: 9-5pm Monday – Friday  The role:·         Manage key customer accounts·         Monitor and develop customer relationships·         Proactively upsell products when chatting to clients ·       ...

  • Customer Service

    7 days ago


    Belfast, United Kingdom Black Fox Solutions Full time

    Customer Service  - Belfast - £25-30k (DOE) Join a leading shipping and postal service company on a permanent basis! Working Hours: 9-5pm Monday – Friday  The role:·         Manage key customer accounts·         Monitor and develop customer relationships·         Proactively upsell products when chatting to clients ·       ...


  • Belfast, United Kingdom Page Personnel - UK Full time

    Full Time - Ongoing Temp Work - Hybrid Working **About Our Client**: - Capture and digitise information as part of a process. - Act as a first point of contact for customers. - Manage customer expectations, interact and display professionalism at all times. - Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets...


  • Belfast, United Kingdom Marc Daniels Specialist Recruitment Full time

    Marc Daniels are urgently recruiting for a Customer Service Executive to immediately join a great large company based in Belfast. This role would require an immediate start and will be a temporary to permanent and would suit an individual with a customer service or admin background. **Responsibilities**: - Provide Help and advice to support customers -...


  • Belfast, United Kingdom Vickerstock Full time

    **Job details**: - Posted 20 April 2023 - Salary Negotiable - LocationBelfast - Job type Permanent - DisciplineProfessional Services Jobs - Reference7691_1681994103 - Contact NameMary Quinn **Job description**: **Customer Service Advisor** We are working on behalf of a household name to recruit for a Customer Service Advisor on a permanent basis. You will...


  • Belfast, United Kingdom Vickerstock Full time

    Posted 26 January 2023 Salary Negotiable LocationBelfast Job type Permanent DisciplineProfessional Services Jobs Reference2565_1674735930 Contact NameMary Quinn **Job description**: **Customer Service Advisor** We are working on behalf of a household name to recruit for a Customer Service Advisor on a permanent basis. You will be working with an...


  • Belfast, United Kingdom Vickerstock Full time

    **Job details**: - Posted 26 January 2023 - Salary Negotiable - LocationBelfast - Job type Permanent - DisciplineProfessional Services Jobs - Reference2565_1674735930 - Contact NameMary Quinn **Job description**: **Customer Service Advisor** We are working on behalf of a household name to recruit for a Customer Service Advisor on a permanent basis. You...


  • Belfast, United Kingdom Momentum Security Recruitment Full time

    **Customer Service Administrator** **Salary: £19300 per annum** **Location: Belfast** Hours: Monday to Friday. 9 - 5:30pm / 8:30am - 5pm. We are looking to appoint customer focused administrators to join a friendly and professional team based in Belfast. This is a permanent position with tremendous opportunity for ongoing training, development and...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdvisorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast.You will be...


  • Belfast, United Kingdom Brook Street Full time

    Brook Street Recruitment is working with our Belfast client to recruit a full time and permanent Customer Service Executive for our security client. They are looking for someone who has a proven track record in customer service ideally with a demonstrable background in security services within the alarm industry. Duties - Building, maintaining and...