Welfare Benefits Caseworker

2 weeks ago


Southwark, United Kingdom Citizens Advice Full time

**Position**: Welfare Benefits Caseworker

**Location**: Southwark

**Closing date**: 17 April 2024

**Role details**:
Job title:
Welfare Benefits Caseworker

**Location**:
Southwark

**Salary**:
SO2 - £38,759 to £40,573 per annum

Salary pro rata:
No

London allowance:
Yes

Hours per week:
35

Type of contract:
Permanent

17/04/2024

Closing time:
09:00

Interview date:
22/04/2024

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker. The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

- At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
- An in-depth knowledge of welfare benefits including those related to disability and sickness.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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