Administration Officer

4 months ago


Warrington, United Kingdom Mental Health Matters Full time

**Hours of work**: 37.5 Hours to include 1 late shift per week workinguntil 8pm. Service opening hours: Monday to Thursday 8am to 8pm, Friday 8am to 5pm Salary: £22,383 per annum, pro rata Base: NHS Warrington Talking Therapies, Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG About us Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. NHS Warrington Talking Therapies has been in operation since 2011 and is designed to help anyone registered with a Warrington GP, to deal with common mental health problems. These may include depression, anxiety, panic, phobia, obsessive compulsive disorder (OCD) or post-traumatic stress disorder (PTSD). The service is staffed by a team of highly skilled mental health professionals such as Mental Health Nurses, Psychological Well Being Practitioners and Therapists specialising in CBT and EMDR.

General office administration duties to include booking assessment and treatment appointments using an electronic booking system, accurate typing skills to include inputting data and referral information from both paper and digital sources. Good record keeping with an understanding of Data Protection and Confidentiality. Process and distribute incoming and outgoing mail, maintain filing, and archive systems and undertake photocopying and other administration duties as required. About you You will be able to demonstrate good organisational skills, you must be able to work as part of a team with good interpersonal skills, be able to follow service procedure and embody a conscientious approach.

You must also have a flexible attitude and the ability to cope with a busy office and varied workload where accuracy and attention to detail is essential. It is essential that the post holder has a good basic level of education, which must include GCSE (or equivalent) in English Language. It would be helpful to have experience of using healthcare database systems, however this is not essential as training will be provided. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 27 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme. At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development. In addition, you will work with people who are passionate about supporting individuals in their day to day lives. The closing date given is a guide.


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