Customer Team Member

4 days ago


Burntwood, United Kingdom Coop Full time

**Customer Team Member**

Location: Unit 7-13 Morley Road, Burntwood, WS7 9AZ

Pay: £9.90 per hour + great benefits

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full training given

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**

**- Friendly and thoughtful service** - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- **Engage with everyone to succeed together** - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- **Make sure the store is safe, legal and operational** - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- **Embrace change** - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- ** **Co-operate for a fairer world** - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- pay rates aligned to the Real Living Wage
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 20% off Co-op branded products in our food stores all year-round
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We want to build diverse teams where everyone can give their best and develop to their full potential. We believe in equal opportunities, and we know it’s important that our teams reflect the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.


  • Team Member

    1 week ago


    Burntwood, United Kingdom Ember Inns Full time

    As a Team Member at the Star Hotel, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    1 week ago


    Burntwood, United Kingdom Star Hotel Full time

    As a Team Member at the Star Hotel, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    7 months ago


    Burntwood, United Kingdom Gartmore Riding School Full time

    **Responsibilities**: **General Stable and Yard duties (including mucking out, feeding, watering and keeping the Yard clean and safe).** - Interact with our riders, many of whom have a range of additional challenges and needs. Our aim is to ensure that everyone who visits us had a memorable and enjoyable experience and our staff help us to do that. - Working...


  • Burntwood, Staffordshire, United Kingdom Hedera Hiring Full time

    About the RoleWe are looking for a highly skilled Business Development Manager to join our team in Burntwood - Midlands. As a key member of our sales team, you will be responsible for maintaining high levels of customer satisfaction and service standards, building and sustaining long-term relationships with existing and new customers, and facilitating...

  • Care Team Member

    1 week ago


    Burntwood, Staffordshire, United Kingdom City and County Healthcare Group Ltd Full time

    ResponsibilitiesThe successful candidate will be responsible for providing personal care and support to our clients, including assisting with bathing, dressing, and using the toilet. You will also help with practical tasks such as shopping, mealtimes, and housework.RequirementsWe are looking for someone who is compassionate, resilient, and able to work well...


  • Burntwood, Staffordshire, United Kingdom GSL Education - Leicester Full time

    School OverviewOur school is committed to providing a safe and supportive learning environment for all students. We are seeking a dedicated and motivated Classrooms Support Worker to join our team.Key ResponsibilitiesProvide cover for teacher absences, including sickness and other leaveOversee and manage a classroom in the absence of a regular teacherEnsure...


  • Burntwood, United Kingdom Cameron Homes Ltd Full time

    The overarching objective of this role is to deliver a great customer experience to all customers throughout their customer journey, bringing our brands to life through our core values - pride, family, passion, ambition. You will work alongside the Customer Experience Manager to deliver a 100% customer focused experience, nurturing relationships and ensuring...

  • Customs Clerk

    2 months ago


    Burntwood, United Kingdom CV-Library Full time

    Customs Clerk - Lichfield - Up to £28,000 The Customs Clerk for this Lichfield based company will be required to liaise closely with their operations team to ensure all relevant customs documents have been generated and I.T systems (both internal and external) are updated in a timely manner. The successful candidate will have good/strong knowledge of...

  • Customs Clerk

    1 month ago


    Burntwood, United Kingdom WR Logistics Full time

    Customs Clerk - Lichfield - Up to £28,000 The Customs Clerk for this Lichfield based company will be required to liaise closely with their operations team to ensure all relevant customs documents have been generated and I.T systems (both internal and external) are updated in a timely manner. The successful candidate will have good/strong knowledge of...


  • Burntwood, Staffordshire, United Kingdom HC-One Ltd Full time

    Benefits OverviewWe offer a paid Enhanced DBS/PVG check to ensure the safety and well-being of our residents.Our free uniform allows you to present yourself professionally while working with us.Enjoy a free meal during shifts of 8 hours or more, giving you the energy to keep up with the demands of the job.Additional BenefitsCompany pension scheme: Plan for...


  • Burntwood, Staffordshire, United Kingdom Nexxus Care Full time

    About UsNexxus Care is committed to delivering outstanding care and support services to our clients. We understand the importance of caring for people in the familiarity of their own home and have built our services around people, not processes or tasks.We are a local authority-owned company, which means we prioritize job security and stability for our...

  • Customer Assistant

    4 days ago


    Burntwood, United Kingdom WM Morrisons Supermarkets Full time

    Providing our customers with an exceptional service, our home delivery pickers accurately pick products in store to the highest of standards. They quickly pack and prepare online customer orders for delivery and dispatch. **They're also responsible for**: - Providing excellent service for customers by ensuring products select meet all the required criteria...


  • Burntwood, United Kingdom Flat Fee Recruiter Full time

    Our client, a branch of a mutual insurance company in Burntwood and Atherstone, are recruiting for a full time **Customer Service Advisor** to join their growing, successful team. For over 100 years, our client has insured Britain's farming communities. Now, their customers come from all walks of life, but their ethos is the same - honesty, fairness and...


  • Burntwood, United Kingdom Morrisons Full time

    **About The Role**: Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Market Street teams to deliver fresh products and ideas for our...


  • Burntwood, Staffordshire, United Kingdom WR Logistics Full time

    Job Title: Customs ClerkWR Logistics offers a competitive salary of up to £28,000 per annum depending on experience.About the JobIn this role, you will be responsible for managing customs documentation and IT systems for WR Logistics. You will need to possess a solid understanding of customs regulations and procedures.Key Responsibilities:Generate accurate...


  • Burntwood, United Kingdom HollyField Personnel Full time

    **Customer Service Coordinator** £22,650 per year **Job Type**: Permanent, Full-time Hours: Monday to Friday, 8am-5pm Location: Burntwood Work Environment: Office Based Join our clients team, a global leader in their industry. They are seeking a dedicated Customer Service Coordinator to manage customer inquiries and service requests. Your role will be...


  • Burntwood, Staffordshire, United Kingdom Titan Freight Recruitment Full time

    About the RoleWe are seeking a highly skilled Customs Clearance Operator to join our team at Titan Freight Recruitment.The ideal candidate will have excellent communication skills and be able to work closely with the operations team to ensure all relevant customs documents are generated and updated in a timely manner.Key Responsibilities:To liaise closely...


  • Burntwood, United Kingdom Marshall Harmony Full time

    **Do you want to work for a business who have doubled their order intake in the last 12 months, and no its not because of covid, it's because they have fantastic marketing and are the market leader, and have just launched a very exciting new product!** Keen to chat if you have provided aftercare & service for a technical product, an automotive background...


  • Burntwood, United Kingdom HollyField Personnel Full time

    **Customer Service and Support Coordinator** £22,650 per year **Job Type**: Permanent, Full-time Hours: Monday to Friday, 8am-5pm Location: Burntwood Work Environment: Office Based Join our clients team, a global leader in their industry. They are seeking a dedicated Customer Service and Support Coordinator. **What our Client offers**: - Competitive...


  • Burntwood, United Kingdom Aspire Housing Full time

    This is truly an exciting time to join Aspire Housing and be a part of a team that always goes that extra mile! In this newly created role, you will provide inspirational leadership to our internal Caretaking team, optimising performance to ensure we deliver a high quality service. We are looking for an experienced Operations / Team Manager with a passion...