Receptionist

5 months ago

London, United Kingdom Williams Lea Full time

Receptionist
Job title: Receptionist
Salary: £30,900 per annum
Location: London, E1
Contract: Permanent, Full time
Shifts: Monday to Friday with flexible hours between 7.30am and 7.30pm
Work Model: On-site
Williams Lea seeks Legal Receptionist to join our team
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for
Purpose of the role
The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus.
Key Responsibilities
- Meeting, greeting, and interacting with visitors, tenants and contractors
-
- messages
- Updating log-books and schedules
- Processing deliveries
- Ordering, organising and assisting with building events
- Populating data collection workbooks
- Ensuring that security to the building is maintained in line with guidance and standard
- operating procedures
- Carrying out the reception training for any cover team members and identifying ongoing
- training needs for the cover team, liaising with the Team Leader as needed
- Raising any concerns about process, practice or incidents as appropriate
- Internal
- Actioning any reasonable task instructed by your line manager or property manager
Key Skills
- A committed attitude and dedication to creating a memorable guest experience
- Fluent written and spoken English
-
- An energetic approach that shines through in your work
- A team focused attitude
- A natural passion and desire to make every visitor smile
- Excellent personal presentation
- Adopts the company values - Teamwork, Integrity, Passion and Success
- Is innovative and can spot an improvement opportunity
- Has the ability to empathise and understand the customer’s needs
- Has exceptional communication skills
- Appreciates and values each other’s differences
- Always considers the best interests of the company, colleagues and customer
- Has a diligent work ethic
REWARDS & BENEFITS
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

- 25 days holiday plus bank holidays
- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects
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