Universal Services Administrator

2 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

We are delighted to be in a position to advertise for a Universal Services Administrator - Enuresis within School Nursing, part of Evelina Community Services.
- Book appointments for the Enuresis clinics in Lambeth and Southwark
- Coordinate and deliver the alarm clinics (training will be provided)
- Process referrals and add them to the department database
- Maintain departmental databases in a timely and accurate Assist with the collation of data as required.
- Typing and formatting of letters, reports, policies, minutes, presentations, statistics and general correspondence/ documents, as required, using Microsoft Office and other software
- Manage the department training spreadsheet
- Provide high-quality administrative support to the This may include booking training dates/venues, booking meeting rooms and hospitality, organising audio-visual equipment, ordering department supplies such as stationery plus any other ad hoc duties.
- To monitor the safety and maintenance of equipment used in clinical areas e.g. weighing scales and length/height measuring
- Act as the first point of call for all patient queries to the Trust and provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service
- Provide advice and support to new or less experienced employees on administrative
- To have an understanding of child protection issues relating to the safeguarding of vulnerable children and young people and document and report to the School Nurse issues of

We are guided by our values. Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day:
Our Values
- Put patients first
- Take pride in what we do
- Respect others
- Strive to be the best
- Act with Integrity

Providing a one stop shop for all Service users

Processing all electronic communication

Booking appointments for service users

Maintaining departmental database

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