Installations Planner

**Role**: Installations Planner

**Salary**:£30,000 - £33,000 (per annum)

**Location**: Newport - **Waterworks Lane, Glinton, Peterborough, PE6 7LP.

**MCS is recruiting for a Installations Planner to support it's Projects operations.**

**About us**:
McIntyre Compliance Services is a trusted compliance safety company carrying out tests / services to make sure customers properties are safe and meet current legislations. We currently maintain, service and repair over 70000 housing association and local authority properties across the UK.

**Your tasks and responsibilities**:

- Assigning works to in-house engineers and subcontractors, planning and sourcing for teams on a day to day operational basis, with the support from the Operations Manager - Projects and Installs and wider team.
- Ensure that all installations have been planned in, attended and closed down correctly, with the best utilization of engineers available, ensuring that response times and target are consistently met.
- Assist in identifying ways to improve the team/dept as a whole, becoming more efficient, and flexible.
- Monitoring of our jobs system, ensuring invoicing can be generated promptly and the process is concluded within agreed timeframes.
- Monitor the dept mailbox, accept/raise/query all jobs passed over from other administrative teams, having the understanding of Installation requirements and the subtle differences between different contracts.
- Liaising and booking for external stakeholders such as tenants, scheme managers, hotel bookings, contractors, rental firms etc.
- Assisting the Operations Manager - Projects and Installs in refining, reviewing and improving the department as it evolves and grows.
- Experience within a related sector, e.g. project planning within compliance, FM type businesses.
- Technical knowledge of project planning through to project completion.
- Proactive in processes to be a forward-thinker to meet the needs of the customer, taking ownership when operational issues arise and knowing who is appropriate to involve to reach resolve.
- Confidence in dealing with the customer directly around issues or complaints linked to the delivery of services on a day to day operational basis, with more complex cases to be escalated to the Operations Manager - Projects and Installs.
- Strong organisational skills (ability to manage multiple channels of work.
- Creative and innovative towards new ways of working with a continuous improvement mindset.
- Enthusiastic and positive approach, with the ability to motivate and drive good performance within the team to meet the day to day operational needs for the customer.

**In return for your commitment and expertise, you will be offered**:

- A salary of £30,000 - £33,000 dependent of experience.
- 22 days of holiday allowance plus any UK bank holidays (30 - 31 days in total)

We are a company that promotes work life balance, our employees have access to great benefits package including:

- Employee assistance program,
- Wellbeing app,
- Mental health support,
- Employee discount scheme,
- Death in a service insurance,
- Company pension scheme,
- Birthday voucher.

**Next step**:
**Get in Touch**:
Our office hours are:
Monday - Friday: 8:00am - 5:00pm

Call us

0333 772 0352 (ext 2253)
Visit us

McIntyre Compliance Services, Waterworks Lane, Glinton, Peterborough, PE6 7LP