Head of Programme Delivery

3 days ago


Bedfordshire, United Kingdom National Highways Full time

Your new role

Here at National Highways we are looking for a Head of Scheme Delivery to join our senior leadership team in the East Region. This role will be responsible for leading a team to deliver a £150-£200 million annual capital renewals programme helping us maintain,support and improve our strategic road network. You will work with our customers in mind, build key relationships, manage our suppliers and drive operational excellence. You will be one of several senior managers charged with operating the strategic road networkacross the region 24 hours a day, 365 days a year. This role will be responsible for the delivery of a broad portfolio of schemes, achieving challenging key performance targets (KPIs) as well as the management of staff, budgets and supplier performance.

What you’ll be leading on
- Leading the detailed design and delivery of agreed capital investment programme within given parameters for quality, cost and time, ensuring they meet intended outcomes, customer service levels, and health and safety standards.
- Leading health, safety and wellbeing of customers, employees and suppliers.
- Engagement with internal and external stakeholders so that detailed design requirements are fully understood, and scheme delivery is optimised through effective management of resources and activities to minimise disruption for customers.
- Ensuring best practice customer communications and engagement approaches are developed to manage customer perception.
- Leading the development of effective and collaborative relationships with the supplier community through clear and shared vision, outcomes, critical success factors and performance measures on all capital schemes.
- Delivering effective management and assurance of supplier performance so that technical, customer service and performance standards are met, and that any early warnings, risks and issues are captured, tracked and resolved in line with best practice processesand contractual expectations.
- Continuously review programme design and delivery capabilities, processes and approaches, identifying opportunities for improvement and delivering measurable efficiency benefits in line with agreed targets; champion and share best practice across Operationsand the wider organisation.
- Acting as National Highways’s nominated lead for the region’s design and construction contracts.
- Ensuring relevant statutory and regulatory duties, Design Manual for Roads and Bridges standards, service delivery manuals, requirements and guidance are appropriately discharged.
- Contributing to the ongoing development of the commercial and strategic imperatives for the region, ensuring it continues to deliver high quality services that meet business and customer expectations.
- Leading inspiring and managing a multi discipline team across organisational boundaries, fostering a culture which promotes high performance, recognises and develops talent, and upholds best practice people management - e.g. ensuring timely setting of objectives,performance management reviews, and development of appropriate succession and development plans.

To be successful
- Proven leadership capability with a multi-discipled team working across multiple sites.
- Proven programme and project management experience and related qualifications.
- Extensive experience of managing the delivery of high value capital investment programme and project portfolios.
- Extensive experience in developing and managing annual financial and resource plans including the development of budgets, capital programmes and service level contracts.
- Extensive supplier and contract management experience.

A bit about us

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

We also offer:

- Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
- Flexible hours and blended working between base location/home
- Life assurance of 4 times annual salary
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
- A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
- Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are:

- Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
- Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme

Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you’ll be a great fit for our organisation

And finally we reserve the right to close before the advertisement expires


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