Disability Practitioner

5 months ago

Cardiff, United Kingdom Cardiff University Full time

**Key Duties**
- Provide initial information and guidance on student disability support processes and procedures to internal and external customers, using judgement and creativity to provide resolutions or referral to appropriate services and teams, and ensuring complex and conceptual issues are understood.
- Advise students with Specific Learning difficulties on screening and assessment arrangements and develop routine individual support plans.
- Investigate and analysis specific issues within disability, creating recommendation reports, supported by advances within disability.
- Collaborate with others in order to make recommendations for developments of established processes and procedures.
- Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required.
- Create specific working groups from colleagues across the University to achieve departmental objectives.
- Develop and deliver training to disabled students within student disability support.
- Undertake a variety of administrative duties to support the department.
- Instruct and guide other employees across the University within disability support as required.

**General Duties**
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
- Abide by University policies on Health and Safety and Equality and Diversity.
- Perform other duties occasionally which are not included above, but which will be consistent with the role.

**Person Specification**

**Important notice**:

- Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.

**Essential Criteria**

Qualifications and Education
- Degree/NVQ 4 or equivalent Professional membership/experience.

Knowledge, Skills and Experience
- Substantial experience of working within higher education.
- Able to demonstrate professional knowledge within disability support to give advice and guidance to internal and external customers.
- Ability to set up standard office systems and procedures and make improvements as appropriate.

Customer Service, Communication and Team Working
- Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people.
- Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.

Planning, Analysis and Problem solving
- Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes.
- Evidence of demonstrable knowledge of key advances within disability.
- Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

Other
- A willingness to undertake further training and development.

**Desirable Criteria**
- Experience of working with people with mental health difficulties.
- Postgraduate/Professional qualification in a related field.
- Experience of delivering disability advice services.
- Fluency in Welsh, written and oral.

**Salary Range Min.**
- 32,332

**Salary Range Max.**
- 34,980

**Job Category**
- Admin / Clerical, Business / Strategic Management, Technical

**Grade**
- Grade 5

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