Contract Management Officer

4 weeks ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Please see job description for full details. Strategic relationships The post-holder will develop, with the support of the Senior Contracts Manager, an understanding of the main contracts that support commissioning and inter trust agreements. Develop proactive personal relationships with ICB/ICS/Network contracting or commissioning teams in ensuring compliance with agreed contract regimes and timetables. Act as a key point of contact between local health economy colleagues, including managing incoming information and enquiries.

Initial point of contact for early advice or signposting concerning aspects of contract management or relationships. Work flexibly across a wide range of projects, providing general coordination and business support. Undertake administrative tasks including arranging and coordinating meetings, taking minutes or action notes, maintaining action logs and following up agreed actions as required. Collating and analysing data and presenting finding to appropriate colleagues where necessary.

Ensure close and effective working and relationships with the other members of Finance, Contracts and Provider Performance team. Any other duties and ad-hoc support as required by the Senior Contracts Manager or Deputy Director of Finance. General Responsibilities Support work with agreed partner Trusts on identified projects in order to develop skills pertinent to the contracting cycle that will include an understanding of procurement, contract management, finance and project management. Develop and deploy ICT skills in the use of Excel, Word and other in-house packages as required to support the production of contracts, service level agreements, reports and management information.

Technical / Procedural Resolve queries and signpost individual members of staff to the relevant contract related Trust Standing Financial Instructions. Communication and Relationship Skills The post holder will develop and maintain good working relationships with relevant Trust operational and technical teams to ensure understanding of performance planning and delivery. The post holder will develop the ability to offer advice, sometimes within a politically sensitive environment. To provide and receive complex, sensitive or contentious activity where persuasive, negotiating or training skills are required i.e.

finance and performance information relating to a broad range of commissioned services in varying formats To support the presentation of complex, sensitive or contentious information with the ability to extract and explain the key messages to groups - for example commissioning and other colleagues. To support the provision of core contract and performance. Communicate information about a project in a developmental stage where the message is constantly changing. Knowledge, Training and Experience An understanding of a range of work procedures and practices, the majority of which are non-routine.

Knowledge is acquired through formal training or equivalent experience. Minimum requirement - NVQ level 4 / Diploma / Higher National Certificate or Equivalent level of knowledge. Report writing and information presentation. Knowledge of NHS provision of services using contracts and the techniques used for contract management.

An awareness of national access targets and reporting achievement against these. Working with stakeholders across a range of organisations. Knowledge of risk management as it impacts on the project and contracting environment. Good working knowledge and applicable computer skills gained through experience and / or training using Microsoft packages.


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