Sales Support Administrator

4 days ago


Enniskillen, United Kingdom Monaghan Bros Full time

**Sales Support Administrator**

We are looking to recruit a Sales Support Administrator at our multi franchise dealership in Lisnaskea.

We are looking for a positive, organised, professional individual to work alongside the existing team. This role is office based at our site in Lisnaskea.

**Main aim**

To offer support to the Sales department to ensure the customer sales experience is efficient and high quality resulting in excellent customer satisfaction.

**Responsibilities**
- In this busy and varied role you will work closely with the sales department to complete and process customers’ vehicle orders, and all associated administration.
- Ensure vehicles are ordered exactly to customer requirements.
- Processing vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details.
- Managing a heavy workload and prioritising work schedules
- Collate and record all new and Used vehicle delivery information. Create digital files for all vehicles into stock showing all vehicle details (Colour, Chassis No., Specification, Date of Delivery, etc.); create stock records for all new vehicles, display unit, demonstrators etc.
- Assist the sales staff with the order progression and customer contact.
- On completion of the vehicle sale ensure routing of documentation to all appropriate departments.
- Arrange Registration and Vehicle Excise Licenses for all sold vehicles. Arrange and maintain a supply of registration numbers - progress their authorisation for payment of vehicle excise licenses; request and complete Forms V55 for each vehicle; ensure forms and payments are processed in a timely manner to supply log books and tax for vehicles as required.
- Prepare and complete all sales invoices in a timely manner. Check for accuracy on prices, tax and non-revenue items. Ensure routing to appropriate department. Input appropriate information into computer system.
- Provide secretarial assistance as required to the Sales Manager and Sales Staff including typing correspondence and answering telephones.
- Maintain record of all tax renewals and insurance for Company Demonstrators to ensure timely renewal.
- To comply with all company rules and regulations detailed within the Company handbook.
- To maintain a smart appearance at all times in accordance with company policy
- Flexibility to work with all franchises that we represent,.
- To participate in personal development by attending internal and external training courses as directed by management.

**Working hours**:

- 40 Hours per week

**Experience**:

- Previous experience of Vehicle Sales Administration would be advantageous, however training will be provided for the right individual.
- You will be an excellent communicator with outstanding administrative skills and attention to detail.
- An ability to work to a high standard and to ensure all paperwork is submitted securely and accurately.
- Working as part of a team, you will have the ability to engage with other members of the dealership to encourage a smooth and efficient service for our customers.
- Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
- Systems include: Keyloop Drive

**Salary**: From £23,796.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Work Location: In person

Reference ID: SA/03/24



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