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Business Support Assistant

4 months ago

Hove, United Kingdom Alexander Mann Solutions Full time

**Job Title**:Senior Client Support Assistant

**Start Date: TBC**

**Pay Rate: £12.00**

**Location: Hove**

**Working Hours: 35 hours per week - 9AM-5PM - Monday to Friday - Opportunity for overtime at the weekend.**

**Contract Length: 6 months - With great opportunity to be made perm.**

If you have a passion for people and can build lasting relationships with customers, why not think about a role with Lloyds Banking Group?

Could you help Lloyds Banking Group continue to be the best bank for customers?

As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team.

**Financial / Administrative Service Experience**
- To schedule and prioritise allocated work on a daily basis
- Speaking with customers to deal with enquiries
- Learn the procedures and understand parameters of producing a quality output
- Liaise with internal/external Lloyds Banking Group customers and clients
- Confident in processing customer payment transactions/instructions while maintaining high level of accuracy at all times.
- Able to work in a team
- Be flexible and committed to undertake various tasks at a similar level
- Articulate and able to maintain good relationships with colleagues and clients
- Responds positively to the changing needs of the business
- Identify, suggest and implement improvements to new and existing processes
- Demonstrating the Lloyds Banking Groups values and behaviours and our Codes of Responsibility in all your day to day activity
- Used to working in an office-based environment
- Literate and word literate
- Full 1-2-1 training and support will be provided

**Benefits**
- Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
- Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services.

**If you have a passion for people and can build lasting relationships with customers, why not think about a role with Lloyds Banking Group?**

**Interested in this opportunity?**

**To apply, click on the link and you will be sent a response immediately with the next steps (please check your junk mail just in case). Complete and online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through in more detail to let you know what happens next**

**Salary**: £12.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: ACV00569