Visitor Services Officer
7 months ago
**About the role**:
Are you interested in working at a historic sea water lido with idyllic views and a fast-paced atmosphere? This is an exciting opportunity for someone with a passion for customer services to join the busy Visitor Experience Team at Jubilee Pool on a temporary basis. We will be recruiting for a number of seasonal staff, offering part time hours.
This role will have a focus on the reception of visitors and the onsite shop. The responsibilities include but are not limited to:
- Through service excellence, ensure every visitor enjoys an outstanding experience.
- Confidence with using tills and checking tickets.
- Ensure the shop is stocked ready for the day’s trade
- Help staff events out side of standard opening hours
- Ensure the safety of visitors during their visit.
- Provide excellent customer service in a busy environment.
- A team player who is supportive of colleagues across all departments.
- Maintain a high level of vigilance to ensure hazards are identified and the Senior management is notified.
- Act promptly in an emergency or if a first aider is required.
**About you**:
Our values are at the heart of what we do, and we will expect you to demonstrate these in this role. We are a small team with a wide range of responsibilities. We are looking for someone who is eager to come and work at a historic site try to ensure its upkeep for generations to come for both the local community and visitors alike. to further build on existing experience and make the most of all learning opportunities.
If shortlisted, you will be contacted for an interview.
**Salary**: £11.44 per hour
**Job Types**: Part-time, Zero hours contract
Pay: £11.41 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Reference ID: Visitor Services Officer
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