2nd/3rd Line Support, Vmware, Ad, Win Server

6 months ago


Farnborough, United Kingdom Sanderson Recruitment Plc Full time

2nd/3rd Line Support, VMWare, AD, Win Server

A leading consultancy is looking to hire a contractor to provide 3rd Line IT support services on site in Farnborough.

Engagament is via umbrella company only.

You will be responsible for providing technical support to a large and diverse client base ensuring Service Levels are maintained and the ticketing system remains up to date.

**General responsibilities: -**
- Support and sustain customer and internal IT infrastructure to ensure a high-quality service to business users
- Install, upgrade, support and troubleshoot Enterprise Applications and Webservers hosted on Windows Servers.
- Manage and Support the VMware environment
- Manage and Support the backup environment
- Manage and Support the Windows server environment
- Evaluate internal infrastructure and recommend changes in services, products, protocols and standards
- Test infrastructure performance and provide input into internal reporting
- Ensure appropriate security levels on infrastructure are maintained.
- Develop and implement maintenance activities e.g. Certificate expiration checks, Patching schedules, WSUS, Backup schedules, End point testing
- Requesting and coordinating 3rd party vendor support.
- Install, upgrade, support and troubleshoot Windows 10, Microsoft Office products

**Technical skills**:

- Cloud computing e.g. Azure
- PowerShell Scripting
- Active Directory / MS Exchange
- Office 365
- Windows Server
- Virtual environments
- SQL Server
- TCP/IP
- Monitoring tools



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