Outpatient Booking Clerk

4 weeks ago

Brighton, United Kingdom Barker Ross Group Full time

**Job Title**:

- Outpatient Booking Clerk**Contract Type**:

- Temporary**Location**:

- Brighton - East Sussex**Industry**:

- NHS**Contact Name**:

- Ellie Uttley-
**Contact Phone**:

- 01522 551910**Date Published**:

- 09-Jun-2023- Our client based in Brighton is part of the NHS and has an exciting opportunity for an Outpatient Booking Clerk to join their team as soon as possible.
- This will be a temporary role for an initial period of 3 months however, this could be extended depending upon workload. The hours will be full time working 8am-4pm Monday to Friday, 37.5 hours per week.
- The pay rate for this role will be £10.42 per hour.
- Duties of the role will include:

- Processing of patient referrals from GP’s
- Book, amend and sometimes cancel outpatient appointments for patients via telephone
- Ensure the correct appointment type is booked
- Answer telephone calls from patients, GP’s and other trust staff
- Ensure that text message confirmations are sent when making or amending appointments
- Problem solve and escalate any issues and record all information accurately

In order to be considered for the role the successful post holder must have customer service and administration experience, as well as a good standard of computer skills (full training will be given on the patients administration system) and excellent verbal and written communication skills.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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