Administrator / Receptionist

3 weeks ago


Leeds, United Kingdom Bupa Full time

**Administrator / Receptionist**

**Bupa Wellness, Trafalgar House, Leeds LS1 2SP**

**12 Month Fixed Term Contract**

**Circa £22.5k + Fantastic Benefits**

**Full time, 40 hours per week (Shifts between 07:30- 20:00, Monday - Friday. Ad hoc Saturdays)**

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**Role Overview**

In this role you will ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

**What you’ll do**:

- Complete all administrative tasks accurately and efficiently
- Offer an outstanding customer service
- Contribute fully to the team and the team goals
- Ensure compliance with all operational control standards
- Financial administrative duties

**What you’ll bring**:

- Excellent interpersonal and communication skills - written and verbal
- Good IT skills
- Comprehensive knowledge of all administrative policies and procedures
- Previous experience in a customer service environment and understanding of drivers of customer service excellence
- Organisation and time management skills

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:

- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing
- Fixed term benefits allowance
- Access to our confidential employee assistance programme
- Workplace pension
- Online discounts covering your everyday shopping, entertainment, eating out and more.

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time



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