Office Administrator/receptionist

3 weeks ago

Leeds, United Kingdom Royal BAM Group Full time

**Building a sustainable tomorrow**

BAM Construction is recruiting an Office Administrator/Receptionist. The role will be based in our Gateway office in Leeds.

**You will be required to work Monday-Friday, 36,25 hours per week and the hours are 8am to 4pm.**

**In addition to an attractive salary we offer a significant benefits package including, bonus scheme, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.**

**Your mission**
- Provide high quality customer service in all communications with internal and external clients.
- Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Process post and book couriers
- Order drinks and lunches in accordance with pre booked requirements.
- Assist meeting room schedule, and hot desk requirements and lockers
- Timely preparation of meeting rooms to ensure they are tidy and set up ready for meetings.
- Clear up meeting rooms after use in a timely manner, ready for the next meeting.
- Work in accordance with established processes
- Sign for all deliveries, and either distribute as appropriate or inform the relevant individual or department of the delivery.
- Carry out other relevant duties as required for time to time relevant to Receptionist(s) or Admin.
- Support after care department.
- Arrange visitor passes with Gateway security if required
- Arrange permanent passes for new starters and activate users
- Answer main switchboard, redirecting, taking messages and fielding calls
- Ensure visitors sign in and out in order to maintain an accurate record at all times of visitors in the building.
- Greet and direct visitors in a friendly and professional manner.
- Ensure the relevant person is informed, in a timely manner, of their visitor’s arrival.
- Report to and feedback to Office Manager
- Supervise the health, safety and environment of the office in line with risk assessments.
- Provide holiday cover for Office Manager

**Who are we looking for?**
- Successful experience of working in a general administration support role and/or in a customer services environment.
- Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, copier, printers etc., to access, input and verify information.
- Strong organisational / administrative skills.
- Customer focused: friendly, personable.

**Your work environment**

People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

**Who are we?**

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.

**Our recruitment process, what you need to know?**

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.

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