Service Advisor

3 weeks ago


Luton, United Kingdom Pembrook Resourcing Full time

**Service Advisor**

**Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.**

**The ideal Service Advisor -**
- Previous experience in a service role is preferred.
- A passion to deliver a high standard of customer service.
- An organised individual who can deal with many duties on the move.
- Excellent telephone and face-to-face communication skills
- Administration skills, be able to use computers with confidence and the ability to organise and prioritise work.

**Service Advisor key responsibilities -**
- Establish rapport with and provide outstanding care to the customer
- Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
- Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
- Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
- Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
- Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary

**IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck**

**Salary**: £27,000.00-£32,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Luton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: One location

Reference ID: SA Luton


  • Service Advisor

    7 months ago


    Luton, United Kingdom Thurlow Nunn Full time

    We are currently recruiting a **Service Advisor** for our **Luton** branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. The Service Advisor will keep customers up to date on the status of work being carried out, pricing any additional...


  • Luton, United Kingdom Jago Consultants Ltd Full time

    We are currently working with a prestige car dealership who are looking to recruit an experienced Senior Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time. As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when...

  • Service Advisor

    3 weeks ago


    Luton, United Kingdom H.D.A Auto Services Ltd Full time

    Service Advisor needed in the Hitchin area SG4 8HY We are a busy auto repair garage/MOT station looking for a part time Service Advisor Monday - Friday 1.30-5.30pm. **Requirements and skills** - Answering telephone - Documenting vehicle issues and arranging appointments - Updating clients on vehicle progress - Quoting - Ordering Parts - Maintain online...

  • Service Advisor

    7 months ago


    Luton, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Service Advisor

    2 weeks ago


    Luton, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at BMW Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage...


  • Luton, United Kingdom GOLDMAN & FINE GROUP LTD Full time

    **Goldman & Fine Group is looking to recruit a Customer Service Advisor in Luton (VP4986)** My client is a busy, established chain of vehicle repair centres, offering an attractive rate of pay and excellent working environment. **The Bodyshop Customer Service Advisor will**: - Discuss and take down repair requirements, creating necessary paperwork -...


  • Luton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Luton** Experienced Service Advisor - VAG Main Dealership - £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...


  • Luton, United Kingdom Page Personnel Finance Full time

    This customer service advisor role, based in Luton, is a great opportunity for an individual keen to start a new role ASAP. This role will be varied and will be on an initial temporary basis but could go permanent. **Client Details** The client are a public sector and government organisation who are keen to add a new customer service advisor to a great...


  • Luton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Luton - £27,000 basic** Experienced Service Advisor - VAG Main Dealership - £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...


  • Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...


  • Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...

  • Human Resource Advisor

    7 months ago


    Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...


  • Luton, United Kingdom FMG Repair Services Full time

    **Position**:Customer** **Service Advisor **Location**:FMG Repair Services (Luton ARC), Sedgwick Road, Luton, Bedfordshire LU4 9DT **Salary**:up to £26,000 per annum. Plus, benefits and bonus. **Hours**: 40 hours per week. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair...


  • Luton, United Kingdom National Express Full time

    We have a fantastic** **full time **opportunity for a Customer Service Advisor to join our team at** **Luton** Coach Station.** - The shifts for this _**_onsite _**_position in _**_Luton _**_will be_**_ 38 hours on a 4 days working, 2 days off rotation._** - A Morning shift will be 06.50 until 15.20 and an Evening shift will be 14:50 until 23:20._ As a...


  • Luton, United Kingdom National Express Full time

    We have a fantastic **full time** opportunity for a Customer Service Advisor to join our team at **Luton**. Working hours shift patterns including weekends and bank holidays. Occasionally working overtime to meet business demands As a **Customer Service Advisor** you will use your customer service experience to deliver exceptional service to our customers...


  • Luton, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...


  • Luton, United Kingdom Advancing People Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...


  • Luton, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: * A range of discounts for leading Highstreet brands * Company pension * Flexitime considered * Referral programme available *...


  • Luton, United Kingdom CV-Library Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...


  • Luton, Luton, United Kingdom Finders Keepers Ltd. Full time

    **Our Opportunity**We are seeking an experienced Mortgage and Protection Advisor to join our team in Luton. The successful candidate will have the opportunity to earn a competitive salary of £60,000 per annum, plus uncapped commission and a range of benefits.