Warehouse Team Leader
7 months ago
**Warehouse Team Leader**
Fix Term Contract - 4 moths with potential extension
We have an exciting opportunity for an Operations Team Leader to join our growing warehouse team. You will have excellent communication, interaction skills when dealing with internal and external customers. Reporting to the Senior Operations Supervisor. This role is a hands-on position and takes responsibility for supervising and supporting the warehouse operatives. As part of the role, you will ensure that orders are distributed, deal with any incoming calls and work on delegated tasks/projects when required. Applicant must gain knowledge of all processes to enable them to assist with the team's workload. You will take full control of the shift’s warehouse operatives for all departments within the DC. To supervise and develop a team of people that will help deliver a service to both Internal & External customers.
Other **skills and experience required**:
- Experience in planning and organising workloads for the warehouse operatives
- Experience in conducting RTW interviews
- Experience of managing a team and agreeing the teams KPI’s
- Strong organisational skills and communication skills (both verbal and written) at all levels
- Intermediate IT skills (Microsoft Office package)
- Ability to work on own initiative
- Experience in conducting appraisals and regular 121’s with all staff under your control
- Experience in tackling non-performance and ensure that the team achieves the set standards of performance
- Experience in Leading and motivating the team of Warehouse Operatives by taking responsibility for their development, building a team spirit, setting the goals
- Ensure that all staff under your supervision are fully trained in both the role of Warehouse Operative and the Health & Safety guidelines of the company (this will include Temporary staff)
- Plan, organise and prioritise the workload for yourself and the team, in conjunction with the rest of the shift
- Maintain and keep Individual & Team KPI’s, reporting daily, weekly and monthly performance
- Ensure that all relevant documentation is completed and filed accordingly to fulfil DC Compliance
- Monitor absence levels within the team and ensure the absence management procedure is followed
- Conduct return to work interview following absence within the team
- Carry out absence management meetings and reviews in line with guidelines
- Ensure that Health & Safety and Manual Handling practises are adhered to
- Assist Shift Managers and H&S Manager with carrying out accident investigation and reporting for any accident that occurs within the department
**What do we offer?
We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. We have a great benefits platform which offers you discounts at a variety of retailers, both online and in store.
Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progress, as well as training enrichment and multi-skilling, in a dynamic working environment.
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