Technical Support Administrator

2 weeks ago


Bradford, United Kingdom Recruit123 Full time

Our client’s business was born out of a desire to do things properly and differently to the rest of the security industry. Their founders had many years of experience working for some of the biggest names in the security industry, rising high in the ranks, and experiencing first-hand, how the solutions and services offered could be so much better.

They are now seeking a skilled Technical Support Administrator to join their dynamic team. You will play a critical role in providing technical assistance and support for their CCTV and access control systems. You will work closely with clients and internal teams to ensure the smooth operation, troubleshooting, and maintenance of security systems.

Training is offered to be able to fully support all their customers to a high standard along with a competitive salary and additional benefits.

**What we need from you Technical Support Administrator**:

- 12 months experience in technical support or system administration, preferably with CCTV and access control systems
- In-depth knowledge of IP-based CCTV systems, video management software, and access control systems
- Familiarity with network protocols, TCP/IP, and basic network troubleshooting
- Strong problem-solving skills and the ability to analyse and resolve technical issues
- Excellent communication skills with the ability to explain technical concepts to non-technical individuals
- Attention to detail and the ability to work effectively in a fast-paced environment
- Ability to work independently as well as collaboratively in a team-oriented setting
- Relevant certifications in CCTV and access control systems will be considered a plus

**You'll need to show evidence of the following**:

- The ability to think logically
- A good memory of how software and operating systems work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- The ability to work well in a team
- Problem-solving skills
- A strong customer focus
- The ability to prioritise your workload
- Attention to detail

**What the roles involves**:
You will be providing technical support to clients, assisting them in troubleshooting CCTV and access control system issues. **Other duties include**:

- Handle incoming service requests and provide timely resolutions while ensuring customer satisfaction
- Conduct system maintenance, including software updates and hardware configurations
- Collaborate with the installation team to ensure seamless integration of security systems
- Create and maintain documentation, including system configurations, troubleshooting procedures, and user manuals
- Assist clients in system training, ensuring they have a solid understanding of the functionality and operation of their security systems
- Stay up-to-date with industry trends, emerging technologies, and best practices related to CCTV and access control systems

**Training**:

- Training is offered within the role to be able to fully support all our customers to a high standard and on all the software we use to gain further knowledge and support abilities

**Salary**:£22,000 - £26,000 per annum, depending on experience. **Hours**: Monday to Friday, 9am to 5pm (37.5 hour per week). Occasional weekends/on call may be required to meet the needs of the business.

**Benefits**:

- 20 days holiday, plus Bank Holidays
- Nest pension scheme (opt out)
- Onsite parking

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- technical support or system administration: 1 year (required)
- IP-based CCTV systems: 1 year (required)
- network protocols, TCP/IP, and basic network troubleshooting: 1 year (required)

Work Location: In person



  • Bradford, United Kingdom Reed Business Support Full time

    REED Bradford Business Support are currently working alongside a market leader in their recruitment of an Administrator to join the team on a permanent basis. Our client is a multi-brand organisation and pride themselves on delivering exemplary customerservice to all customers. **Role Details**: - Administration Assistant - Bradford BD3 - £20,000 - Monday...


  • Bradford, United Kingdom Jobwise Full time

    **Do you have strong Administration background? Would you like to work for a highly successful company dealing with a range of high-profile customers across the UK, who are due to move into brand new premises? If so, this role is for you! This position is starting as temporary with the chance to go permanent in the future.** **What will I be doing as a...

  • Administrator Support

    1 month ago


    Bradford, United Kingdom i-teachers Full time

    Are you organised, passionate and committed to delivering outstanding support? This is an opportunity to join a thriving school who are committed to providing a 1st class education to their pupils, supporting their administration department. We are looking for a dedicated individual to join this school as Admin Support. You will need to be an organised...

  • Office Administrator

    2 weeks ago


    Bradford, United Kingdom Reed Business Support Full time

    Reed Bradford Business Support are currently recruiting on behalf of an established Construction company based in Bradford. My client is looking to add an Office Administrator to join their friendly team on a permanent basis. This full-time position will require an excellent & professional telephone manner, administrative experience in using Word and Excel...


  • Bradford, United Kingdom Kenosha Unified School District Full time

    Position Start Date 8//4 Terms/Schedule Month Appointment Type Full Time Description Job Title: Administrative Support - Attendance FLSA Status: Non-exempt  Reports to: Principal Supervises : n/a Pay Grade: Tier 2, Administrative Support Hourly Wage Salary Schedule Term of Employment: months JOB SUMMARY Administrative support...


  • Bradford, United Kingdom Anchor Full time

    Full time - Permanent 37.5 hours per week About the role In this key role you will provide efficient and effective administration support to the Regional Asset Investment Programme Manager and the regional asset investment team. As Property Administrator you will: - Undertake data entry, raise orders and update project details on Anchor asset management...


  • Bradford, United Kingdom Anchor Full time

    12 Month Fixed Term Contract 37.5 hours per week About the role In this key role you will provide efficient and effective administration support to the Regional Asset Investment Programme Manager and the regional asset investment team. As Property Administrator you will: - Undertake data entry, raise orders and update project details on Anchor asset...

  • Internal Sales

    2 days ago


    Bradford, United Kingdom Rotor Technical Services Ltd Full time

    Rotor Technical Services Ltd is a well established electrical/mechanical engineering company based in Low Moor Bradford. Due to our continued growth we are looking to recruit an Apprentice Sales Administrator to join our busy team to work: - Monday - Friday 8.30am - 4.30pm **Duties To Include**: - Dealing with suppliers; Sourcing & ordering of new parts &...

  • Technical Support

    1 month ago


    Bradford, United Kingdom Fortem People Ltd Full time

    An established service provider in BD1 is looking to recruit an additional Support Technician, to provide 1st and 2nd line support for inbound queries relating to existing products and services. Reporting into the Support Manager, you'll be responsible for; Actioning assigned Support tickets, responding to inbound customer queries and complaints Performing...


  • Bradford, United Kingdom Reed Business Support Full time

    **I am currently recruiting for a HR Administration Assistant to work at my client, a public health organisation based in Bradford.** You will be responsible for the provision of administrative and clerical support to the Human Resources Team, and in particular, to provide support to the Recruitment & Selection Process. **Duties include**: - Staff the HR...


  • Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

    An opportunity has arisen for a motivated and enthusiastic individual to join the Paediatric Team in the role of a 37.5 hpw Band 2 Administration clerk across both sites Bradford Royal Infirmary & St Lukes Hospital. For this role you will work within a Multi-Disciplinary Team, and be responsible for various administration tasks including dealing with post,...

  • Administrator

    2 weeks ago


    Bradford, United Kingdom GHC Recruitment Limited Full time

    **Administrator** We have an opportunity for an Administrator to join a long established manufacturing company based in Bradford. You will be responsible for carry out administrative and support duties to assist in the smooth and efficient running of the Systems and Technical Support Team. **About the company**: You will be working for a long-established...


  • Bradford, United Kingdom Brook Street Full time

    Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you....My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful, you will report to the Capital Sales Manager and will put together data...


  • Bradford, United Kingdom Brook Street Full time

    Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you.... My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful, you will report to the Capital Sales Manager and will put together data...


  • Bradford, United Kingdom Venatu Consulting Ltd Full time

    Technical Sales Support Advisor Bradford £38,000 + Bonus The Purpose of vacancy is to support the sales team with enquiries for equipment. You will ideally have experience with Air Compressors. Duties also include. Prepare audit reports as part of commercial proposals. To increase business profitably within agreed targets. Support with customer site...


  • Bradford, United Kingdom Page Group Full time

    We are seeking a diligent and organised Business Support Administrator. The role will primarily involve offering comprehensive support to our team in the not-for-profit sector. Client Details Our client is a prestigious and influential institution in the academic world. With a sizeable team and a global reach, they focus on contributing positively to society...


  • Bradford, United Kingdom University of Bradford Full time

    **Professional Services**: **Directorate of Infrastructure**: **Salary**: - £22,214 to £23,144 per annum**Post Type**: - Full Time**Contract Type**: - Permanent**Closing Date**: - Thursday 13 June 2024**Interview Date**: - To be confirmed**Reference**: - HR0165246This job is only available to University of Bradford staff. It may be released...


  • Bradford, United Kingdom Brook Street Full time

    Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you....My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful, you will report to the Capital Sales Manager and will put together data...


  • Bradford, United Kingdom Brook Street Full time

    Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you....My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful, you will report to the Capital Sales Manager and will put together data...


  • Bradford, United Kingdom Venatu Consulting Ltd Full time

    Technical Sales Support AdvisorBradford£38,000 + BonusThe Purpose of vacancy is to support the sales team with enquiries for equipment.You will ideally have experience with Air Compressors. Duties also include.Prepare audit reports as part of commercial proposals.To increase business profitably within agreed targets.Support with customer site visits as and...