Associate Director of Operations

3 weeks ago

London, United Kingdom University College London Full time

**Ref Number**

C16-00155

**Professional Expertise**

Fundraising and Philanthropy

**Department**

Vice-President (Advancement) (C16)

**Location**

London

**Working Pattern**

Full time

**Salary**

£65,698-£71,357

**Contract Type**

Fixed-term

**Working Type**

Hybrid (20% - 80% on site)

**Available For Secondment**

Yes

**Closing Date**

29-Feb-2024

**About us**:
UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 40,000 students,13,000 staff, and 400,000 alumni, and is one of the world’s top 10 universities.

UCL Advancement is entering an exciting period of expansion ahead of the launch of our next fundraising end engagement campaign. We are a dynamic and collaborative team, responsible for engaging our alumni and supporter community, and building impactful partnerships with our donors to support UCL’s objectives.

In 2020 we closed the ‘It’s All Academic Campaign for UCL’, which raised £624m. Our next philanthropic campaign will be our biggest yet, with UCL’s bicentennial year in 2026 representing a fantastic opportunity to celebrate and build on UCL’s impact on the world.

**About the role**:
As Associate Director of Operations you will be a member of Advancement’s Management team. You will lead an operations team responsible for delivering HR, recruitment, learning and development, employee engagement, budget oversight, and office management. You will also work closely with colleagues in other central teams (HR, Finance, Safety Services, Business Operations Services) to ensure that seamless end-to-end business processes are in place.

A priority for the role holder will be leading on team-building, employee engagement and our workplace culture. You will also sit on UCL’s Equality and Diversity Committee on behalf of Advancement.

**_ This is a maternity cover position for an initial period of 9 months._**

Please use the cover letter upload option to tell us how you meet the criteria set out in the person specification.

**The job description and person specification can be accessed at the end of the page.**

**About you**:
You will be comfortable working at a strategic level across UCL, be a skilled communicator with excellent interpersonal and relationship building skills. You will have strong numeracy skills, be organised and adaptable, and able to work on multiple projects simultaneously.

You will have an enthusiasm for continuous improvement and a strong customer service ethic, as well as excellent attention to detail and a high standard of work presentation.

**What we offer**:
As well as the exciting opportunity this role represents, we also offer the following employee benefits:

- 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

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