Employee Engagement Manager

5 days ago

Bedfordshire, United Kingdom Whitbread Full time

**Role: Listening & Engagement Manager**

**Function: HR**

**Location**:Dunstable, we have a fantastic hybrid working environment, you’ll need to be in the office at least 2 days per week but the rest of your week can be flexible to what works best for you and your role

**Package**: £57,000 - 68,000 plus car allowance, 30% bonus, pension and healthcare.

At Whitbread people are at the heart of everything we do. Our teams are critical to ensuring that our guests have the best possible experience when visiting our hotels and restaurants, so it’s vital that we hear from our people and ensure that their viewsinfluence our decision making. We do this through continual engagement with our teams, understanding what’s important to them and creating on ongoing plan to ensure the themes we hear are actioned.

You will be running listening sessions, designing and sharing engagement surveys, liaising with employee representatives and creating new, and different, opportunities to engage with our people to ensure that their voice is heard in our business.

**Inside the role**:

- Design the listening program for Whitbread, ensuring that it’s aligned to strategy and commercial priorities.
- Ensure that we are using best in class approach to our listening, whilst also considering our internal audience to ensure they feel engaged and empowered.
- Manage the delivery of the listening programmes, project management of all our employee forums ensuring a consistent drum beat of conversation throughout the year.
- Engage with stakeholders to ensure that the listening plan is delivered, strong influencing skills will be a must, whilst also considering compliance and protection of data.
- Create reports and insight packs to support the leadership teams understanding of the mood and thoughts of the business.
- Continual engagement with our employee audience to play back actions from our listening, highlighting a cycle of ‘you said, we did’ to build ongoing trust in our program and with our senior leaders.

**We’re open to you**:

- You’ll be confident managing stakeholders from across the business, including the Chief People Officer, HR Leadership team, Operations leadership team, Our Voice reps and the broader employee base.
- You will understand employee research design, both quantitative and qualitative; you’ll always be thinking about how we can do things better.
- Bringing data to life will be key to this role; you’ll need to tell the story through data and visual representation.
- Experience managing projects and driving results through stakeholder management, engagement and using your confidence and communication skills.
- It would be great if you have experience using all Microsoft tools and some exposure to survey tools; experience of data visualisation tools like Power BI and Tableau also helpful but not essential.

We’re 1,200 hotels and restaurants in the UK, Germany and the UAE, but we’re more than that. We’re the 35,000 people supporting our brands every day. The ones sourcing the nation’s favourite breakfast, plating up family favourites, and the great night’ssleep guaranteed people. We’re also always preparing for new openings, looking ahead and revamping our online presence. We do it for our guests, and it’s the details that keep them returning time and time again. We could be at the end of their road, theirtrusty choice for business trips, or we could be the place they associate with big celebrations up and down the country. We’re a constant in a changing world, and we’d love you to join us. Bring your energy, ideas and sense of fun, we’re waiting and so areour brands.

**In return, we will offer you**:

- Company Car
- An annual Whitbread performance incentive worth up to 30% of base salary
- An optional contributory pension matched up to 10%
- Family BUPA healthcare
- Up to 60% discount on Premier Inn stays and a regular 25% discount in our Restaurant brands
- Access to Whitbread’s Save As You Earn scheme, with a fantastic 20% discount on Whitbread shares
- Recognition for service anniversaries, starting from 1 year
- Access to a range of discounts from everyday brands
- Charity donations through our Give and Match and Raise and Match schemes
- A collaborative work culture that focuses on enabling your success and continuing your personal development
- Hybrid working and a genuine flexible working policy

LI-LF1

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