Aftermarket Administrator

**About the Company**

With over 60 years experience and expertise in Thermal Processing Technology, this company is the market leader for the design, development and manufacture of "Two Piece Can Making Equipment" with over 550 installations worldwide.

**About the Role**

This company are currently seeking to recruit a customer focussed **Aftermarket Administrator**. The role will work closely and will support both the Customer Support & Technical Administrator and the Service Coordinator and will ultimately report to the Head of Service.

Previous administration experience is essential and a history working within the engineering sector or similar would be an advantage.

**Key Responsibilties**
- Customer point of contact regarding Service & Spares enquiries.
- Deal with any client and supplier queries.
- Manage the spares and service inbox.
- Manage the spares and service enquiry register.
- Ensuring critical spares lists are distributed to the customer prior to delivery of capital machinery.
- Actively selling spares.
- Estimating service & spares costs and creating quotations within SAP.
- Manage spare parts supply to customers ensuring the customer receives the part in a timely manner.
- Advising on technical issues or escalating when appropriate.
- Checking & approving invoices.
- Coordinate travel bookings.
- Promoting Care Plan packages.
- Create BOMs, issue production orders, input hours worked and expenses into SAP weekly.
- Keep track of equipment that needs calibrating.
- Support the Head of Service as required.
- Assisting other members of the team as required.

**Skills and experience required**:

- Strong administrative skills and experience ideally gained within an engineering or other manufacturing environment.
- Ability to work on their own initiative.
- Excellent communication skills and experience of liaising with senior figures.
- A flexible attitude to work and happy to take on a variety of tasks.
- Organisational skills and the ability to manage deadlines and prioritise tasks.
- Experience of using MS Office including MS Project
- Experience using an SAP Business ONE would be advantageous.
- Experience using AutoCAD would also be advantageous.

**Additional Information**

This role is 39 hours a week, and is office based. There is no option for hybrid working for this role.

If you believe that your skills and experience match what we are looking for please call me or submit your CV by clicking **"APPLY"** and I will be in touch.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Blackburn: reliably commute or plan to relocate before starting work (required)

Work Location: One location