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Customer Service Advisor
2 weeks ago
To provide a first class professional customer service to residents and customers as a first point of contact.
To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries.
To possess extensive technical knowledge of a wide range of functions, policies and procedures in order to resolve resident concerns and provide a one stop shop service.
To contribute towards service development plans and support the management in implementation of these plans.
Rate: £15.64 Umbrella
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £15.64 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- local authority: 1 year (preferred)
Work Location: In person
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