Customer Relations Internship

2 weeks ago


London, United Kingdom Club Med Full time

Company: Club Med UK

Department: Customer Relations

Duration of Placement: 12 months

Start date: As soon as possible

Allowance: tbc

**Main missions**:

- Handle requests and provide customer service, guidance, and support
- Assisting in the handling of customer complaints
- Assist customers with pre and post departure queries
- Acknowledge, log and investigate complaints
- Provide Ad-hoc support
- Handle Resort reports
- Create Excel Reports and PPT presentation

**Qualifications Education**:

- Pursuing a bachelor’s or master’s degree in Business, Customer Relations, Sales or related field - Final Year Internship

**Required Skills**:

- Be diplomatic to answer customers’ solicitations
- Be a well-organized, enthusiastic and confident individual, able to use their initiative and willing to get involved in every activity asked.
- Attention to detail is essential, as the ability to multi-task, and work under pressure.
- Excellent verbal and written communication skills
- Patient and persistent
- Ability to pay close attention to detail with a high degree of accuracy
- Ability to work quickly, accurately and independently in a fast-paced environment
- Managing a project with responsibility
- Active participation in the activities of a business unit
- Pack Office (master on Excel, Outlook and PPT)

If you are interested in this position, please upload your CV and cover letter in English.

**Job Types: Internship, Full-time, Fixed term contract**

**Salary: £9.50 per hour**

**Benefits**:

- Work from home

**Schedule**:

- Monday to Friday

**Ability to commute/relocate**:

- London, Wimbledon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

**Work Location**:

- Hybrid remote in London

**Expected start date: soon as possible**

**Job Types**: Full-time, Temporary contract, Internship
Contract length: 12 months

**Salary**: £9.50 per hour

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- customer service: 1 year (required)

Work Location: Hybrid remote in London


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