Contract Support

3 weeks ago

Oxted, United Kingdom Linaker Full time

**ABOUT THE ROLE**

Reporting to the Contract Manager, the main features of this role are to provide an exceptional customer service
and operational support, contributing to the continued growth and success of the business. Understanding,
anticipating and delivering to customer and commercial needs, achieving great results within quality and time
constraints.
To provide a comprehensive and flexible contract administration service to the business and your Contract Manager.
To maintain concise records of all Linaker transactions and to liaise regularly with client representatives.

**WHAT YOU WILL BE RESPONSIBLE FOR**
- Obtaining a comprehensive understanding of the scope of the contract and ensure that all work is carried

out in accordance with the contract scope and not outside of this.
- The management and control of all financial and commercial aspects of the contract including the

management and reporting of:

- Contract Variations
- Contract Amendments
- Profit & Loss Accounting
- Purchase Order Management
- Work in Progress (WIP)
- Debt Management and Recovery
- Billing preparation and Invoicing
- To receive a Quote request, work with the engineering team and/or contractor to price, submit, gain

approval, raise the relevant POs, allocate resources, plan, complete and invoice.
- To maintain and update manual and computer records relating to areas of which Linaker are responsible.

manner.
- To prepare and issue predefined reports, which form part of the contract and customer requirement such as

Periodic Reports, SLA and KPI figures.
- To administer quality management system documentation and ensure compliance.
- Export timesheet data from the Computer Aided Facilities Management (CAFM) system and expense data

from the Expense Application. Review, report and transfer the relevant values to Payroll for Payment.
- To manage the completed CAFM tasks in line with Engineers’ timesheet data, to maximise the value of each

task completed by Engineers.
- To manage and report on the undertaking of staff training, Toolbox Talks (TBTs), allocation of tools, vehicles,

uniform and PPE.
- To maintain and enable a full auditable trail with, for example but not limited to new starters, leavers,

general staff changes, contact details, invoices, timesheets, material orders and goods received notes.
- Managing the contract’s supply chain and drive them to maintain and report on their required SLAs.
- Manage operational systems as a key contract user including PPM records, reactives, quotes and reporting.
- To undertake general office duties relating to the contract including:

- Linaker Monthly Contract Report drafting and collation of data
- Correspondence and filing
- Minutes of meetings
- Diary management
- Preparation of reports and documentation
- Material ordering and administration
- Subcontractor administration
- Raising purchase orders and ensuring that purchase orders are updated when changes required
- Production of short and long range plan information
- Contract set-up (PPM / Joblogic System)
- Contract escalation process
- Recording of SHEQ related accidents, incidents and near miss reporting
- Actively identify and implement innovation across the contract to enhance performance and continue to

meet client expectations.
- Ensure SHEQ documentation is maintained and readily available using company systems and support SHEQ

Audit by both internal and external assessors.
- Undertake any other duties as requested by the Contract Manager.

**KEY SKILLS**
- Proficient in the use of a Financial software package.
- Holds Full UK Drivers Licence and able to travel.

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