Welfare Officer

5 days ago

Bath, United Kingdom PLUS Ltd Full time

**Job Summary**
The Welfare Officer is responsible for the well-being, safety, and overall welfare of students attending our summer camps. The Welfare Officer also plays a role in fostering a positive environment for college personnel, addressing any issues such as damages or misbehaviours promptly and proactively to maintain a harmonious and positive atmosphere. This position also requires meticulous record-keeping and the preparation of comprehensive reports.

This role is residential - full board accommodation provided by PLUS. You will be expected to work 48hrs across 6 days a week.

**Reports to**:
Head Office and Campus Manager

**Summary of Responsibilities**:
General responsibilities encompass management support, safeguarding, discipline, damages management, healthcare oversight, safety, night checks, and monitoring college services for quality assurance. This involves providing support to the Campus Manager, ensuring participant and staff safety and well-being, maintaining discipline, handling damages, managing health-related challenges, conducting safety checks, overseeing night routines, and monitoring college services' quality.

Find more details below:
**Management support**

Providing direct and proactive support to the Campus Manager by diligently following their directives and guidance; being able to fulfil all responsibilities of an Activity Leader, which could comprise the main bulk of the role depending on centre size.

**Safeguarding and welfare**

Proactively ensuring the safety and well-being of participants and staff through thorough training, prompt incident resolution, and strict adherence to safeguarding policies.

**Discipline & behaviour**

**Damages**

Documenting, investigating, and managing damages, ensuring swift and fair resolutions as well as transparency.

**Health care**

Overseeing all health-related aspects, proactively managing health-related challenges and responding effectively in emergency situations to ensure the well-being and safety of participants.

**Safety and security**

Ensuring the safety and security of staff and participants by conducting risk assessments and routine checks while ensuring strict compliance with safety regulations.

**Night checks**

Overseeing night checks, coordinating with on-duty staff and ensuring adherence to curfew and bedtime expectations as well as night checks protocols; being prepared to address emergencies and challenges that may arise promptly and effectively.

**College’s services**

Diligent monitoring the services provided by the college to ensure a high standard in the provision of meals, accommodation cleanliness and maintenance, and overall facility condition.

**Person specification**:

- Proven experience in a welfare or student support role, preferably in a camp or educational setting.
- Demonstrating the ability to utilise digital platforms for efficient communication and documentation as opposed to reliance on manual paperwork.
- Strong problem-solving skills and the ability to address challenges promptly and effectively.
- Strong organisational skills with the ability to maintain detailed records and prepare comprehensive reports.
- Demonstrating a high level of empathy and understanding in dealing with participants, staff, and their needs.
- Calm and effective in managing crises and emergencies, ensuring a secure and controlled response.

**Requirements**:

- Must bring a smartphone with access to Google maps and WhatsApp
- Possession of a valid and up-to-date first aid certification is essential

**Safeguarding and Eligibility Checks**:
All current holders of roles involving responsibility for or substantial access to under 18s, and all new appointees to such roles, will have appropriate suitability checks, for example with the Disclosure and Barring Service (in England and Wales) or Protecting Vulnerable Groups Scheme (in Scotland), in line with the organisation’s stringent safeguarding policy.

All gaps in employment will need to be explained, and a minimum of two references are required. These can be academic as well as professional. All references will be contacted and specifically asked whether there is any reason that the applicant should not be working with anyone under the age of 18.

Please note that due to post-Brexit restrictions, you must be a UK resident or have UK residency to work in our UK Camps.

**Job Types**: Full-time, Temporary

**Salary**: From £575.00 per week

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 30/03/2024

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